Successforce Services for Customer Success

Taking advantage of superior customer relationship management (CRM) to manage and share information is a key competitive advantage for businesses today. At the same time, getting the greatest productivity and revenue benefits from sales force automation, marketing automation, and customer service applications is quickly becoming a top priority for companies of all sizes.

Achieving success with CRM requires planning, implementation, reinforcement, and optimization of best practices. Salesforce.com's Successforce offerings were created to provide these services in a coordinated manner with our partners.


Comprehensive On-Demand Business Services

Customized Services Strategy

No two companies are exactly alike. That's why salesforce.com provides the tools for a CRM experience as unique as your company. Our consulting expertise is backed by extensive CRM knowledge and years of experience that have made over 32,300 customers and more than 575 applications. Our services can be leveraged in any combination—and incorporated into our partners' offerings—to maximize success for your unique business environment.

CRM Success

The proactive planning and design services offered by salesforce.com provide business and technical value. For example, our QuickStart Assist package helps you plan your CRM implementation to support complex business processes and take advantage of advanced features. We listen to your unique business and technology needs and address your challenges, providing proactive discovery and planning services as well as support for solution deployment and the final hand-off to Successforce Support.

Force.com Platform Services

Salesforce.com’s on-demand CRM delivers on the promise of integration by linking easily to everything from desktop tools to enterprise applications. Our award-winning Force.com platform supports the integration of Salesforce applications with enterprise resource planning (ERP), accounting, and other third-party applications. Services include Successforce Consulting, Successforce Education, and Successforce Support to unlock the power of the Force.com platform in your business environment.
Consulting Services | Education Services | Support Services

Partnerships

We partner with leading technology and business services companies that leverage our expertise and knowledge to offer complementary services. Contact your account executive to find out more about the types of salesforce.com services that will add the most value for you and your organization.

You may be a small company with a handful of Salesforce users looking for opportunities to leverage your technology dollars. Or, as a complex global corporation that does business—and promotes operational efficiency—in many countries and languages, you may have thousands of salesforce.com users. Whatever your business requirements, Successforce can help you meet them.