The customer social profile goes well beyond basic contact information to give you a complete picture of your customer. Let's take a closer look at each section of the profile.
Collaborate: Prepare for meetings, find internal experts, and connect the dots.
Connect and sell: Get complete customer info from social apps and account info from Dun & Bradstreet.
Connect and sell: Track leads and deals, and make social sales a reality.
Service and engage: Provide faster, more responsive service across every channel.
Automate and extend: Build custom employee apps unique to your business, or find cloud apps from the AppExchange.
Listen and analyze: Track social conversations and engage where it makes sense.
Social marketing: Build mobile and social marketing apps, like Facebook pages.
Product and partners: Connect your customers, products, and data.