Agentforce on Help has just been named the #1 Agentic Help Solution by Futurum Research
Read the reportAgentforce customer stories
Discover how Agentforce transforms your business and brings you into the agentic future. Explore how Agentforce, built on the deeply unified Salesforce Platform, can help you exceed customer expectations, improve employee productivity, and autonomously get work done.


These companies are unleashing digital labor with Agentforce
Customer Story
ENGIE lights the way in energy service with Agentforce’s instant answers.
AI agents handle FAQs on demand and streamline onboarding with in-app contract activation guidance.
Customer Story
AI and unified data help UChicago Medicine scale care.
With Data Cloud and Agentforce, the nonprofit hospital is improving care and expanding access.
Customer Story
CloudFit’s AI-Driven Wellness Meets Human Touch with Salesforce + Slack.
How an AI-driven wellness startup scaled globally, cut their product and engineering onboarding to 30 minutes and kept its personal touch while growing fast and winning big customers.
Customer Story
Indeed will speed up hiring with Agentforce’s digital workforce.
Fewer administrative tasks helps Indeed employees focus on their mission: helping people get jobs.
Customer Story
Finnair’s Finnish hospitality shines with Agentforce's 24/7 support.
A digital workforce will resolve 80% of customer service questions.
Customer Story
How the National Ability Center will expand access to adaptive recreation with AI and data.
Q&A with Marketing Director Jamie Starr on using Agentforce to expand their national presence without losing their community feel.
Customer Story
1-800Accountant will resolve 70% of inquiries with Agentforce.
A limitless digital workforce will provide accurate answers to tax questions around the clock.
Customer Story
Agentforce will help Formula 1 speed up service response by 80%.
Learn how F1 is driving fan growth with more personalized service for millions.
Customer Story
Zota’s investment in digital labor pays off with 30% YoY growth.
Agentforce is expected to increase the sales pipeline and resolve 180,000 cases annually.
Customer Story
Pearson personalizes learning journeys with the Salesforce Platform.
Unified apps, data, and AI agents help support students through a lifetime of learning.
Customer Story
With Agentforce, support from Endress+Hauser is even more precise — just like their products.
A supportive digital workforce will deliver accurate answers to over 47,500 questions a year.
Customer Story
Pacers Sports & Entertainment reaches new fan heights with Agentforce.
AI agents will use unified insights to drive loyalty and unforgettable moments for every fan.
Customer Story
Grupo Falabella offers fast, convenient order support with Agentforce.
Autonomous agents provide instant answers to FAQ and order status inquiries via WhatsApp.
Customer Story
PepsiCo builds an Agentic Enterprise with the Salesforce Platform.
A deeply unified solution for apps, data, and AI make distribution and support seamless.
Customer Story
Agentforce helps Big Brothers Big Sisters of America change more lives
Data-driven recommendations from AI agents make it easier to find the right mentor for each kid.
Customer Story
Agentforce helps Prudential’s retirement sales team focus on customer and advisor connections.
AI agents give wholesalers more time by alleviating administrative tasks so they can focus on building relationships.
Customer Story
Agentforce resolves IT and HR questions 24/7 for Salesforce employees.
AI-powered digital labor provides on-demand support to 76,000 employees — all through Slack.
Customer Story
Agentforce is reinventing how visitors navigate Salesforce’s websites.
An AI agent answers product and pricing questions and routes leads to reps for faster sales.
Customer Story
Fisher & Paykel delivers luxury service with Agentforce and Data Cloud.
Self-service rates will soar to 65% with AI agent-guided troubleshooting powered by unified data.
Customer Story
Equinox gives clients a personal AI fitness concierge with Agentforce.
Autonomous agents tailor wellness recommendations for members and build pipeline 24/7.
Ready to take the next step with Agentforce?
Build agents fast.
Take a closer look at how agent building works in our library.
Get expert guidance.
Launch Agentforce with speed, confidence, and ROI you can measure.
Talk to a rep.
Tell us about your business needs, and we’ll help you find answers.