Multipliers for Salesforce Message Credits
Multipliers are based on SKU purchased
Upcoming WhatsApp Multiplier Changes - Effective May 1, 2026
For contracts beginning on or after September 1, 2022, updated multipliers will apply from May 1, 2026.
To view upcoming changes, see Salesforce Message Credits - WhatsApp for Marketing (1,000)
Upcoming SMS Multiplier Changes - Effective May 1, 2026
For contracts beginning on or after September 1, 2022, updated multipliers will apply from May 1, 2026.
To view upcoming changes, see Salesforce Message Credits - SMS (1000) Multiplier Table and Salesforce Message Credits - SMS for Marketing (1000)
| Effective From Date | Record of Multipliers |
|---|---|
| March 15, 2026 - Present | Salesforce Message Credits - Email (1,000) |
| July 15, 2025 - March 14, 2026 | Salesforce Message Credits - Email (1,000) |
| February 13, 2024 - July 14, 2025 | Salesforce Message Credits - Email (1,000) |
SMS
| Effective From Date | Multipliers for Salesforce Message Credits - SMS |
|---|---|
| November 1, 2025 - Present | Salesforce Message Credits - SMS (1,000) and Salesforce Message Credits - SMS for Marketing (1,000) |
| August 1, 2025 - October 31, 2025 | Salesforce Message Credits - SMS (1,000) and Salesforce Message Credits - SMS for Marketing (1,000) |
| July 15 - July 31, 2025 | Salesforce Message Credits - SMS (1,000) and Salesforce Message Credits - SMS for Marketing (1,000) |
| May 1 - July 14, 2025 | Salesforce Message Credits - SMS (1,000) and Salesforce Message Credits - SMS for Marketing (1,000) |
| February 18, 2025 - April 30, 2025 | Salesforce Message Credits - SMS (1,000) and Salesforce Message Credits - SMS for Marketing (1,000) |
| February 13, 2024 - February 17, 2025 | Salesforce Message Credits - SMS (1,000) |
Mobile App
| Effective From Date | Multipliers for Salesforce Message Credits - Mobile App |
|---|---|
| November 1, 2025 - Present | Salesforce Message Credits - Mobile App |
| July 15, 2025 - October 31, 2025 | Salesforce Message Credits - Mobile App |