LiveMessage enables companies to use mobile messaging as a full, two-way conversational support channel. LiveMessage, powered by Service Cloud—the world’s #1 service platform—enables companies to use complete customer data and intelligent productivity tools to deliver a low-effort support experience—enabling customers to hold messaging conversations with agents. 

The result?  Delight your customers at a fraction of the cost of voice support.

 
LiveMessage—powered by the Service Cloud Platform—now supports Apple’s Business Chat beta. You can use Business Chat beta—and the full power of the world’s #1 CRM platform—to connect with your customers on Apple iPhone and iPad to have personalized conversations, schedule appointments, and even complete purchases with Apple Pay. Businesses can start developing and testing Business Chat use-cases now with Salesforce LiveMessage and our supporting services.
 

With Salesforce LiveMessage, we can interact directly with our guests on their preferred channel, including Apple Business Chat. This seamless connection empowers our associates globally to deliver an elevated and personalized service experience for our guests, especially the 110 million members of our loyalty programs.”

Brian King, Chief Digital & Revenue Officer, Marriott
 
 

Businesses can start developing and testing Business Chat use-cases now with Salesforce LiveMessage and our supporting services.

OR, CALL 1-800-667-6389