Driving innovation for Enterprise AI.
Salesforce AI Research is a world-class team of researchers, engineers, and product leaders advancing trusted and responsible AI for enterprise CRM. We drive innovation across foundational research, customer development incubation, and product innovation—crafting technologies that shape new research frontiers and power enterprise transformation.
What excites me about the AI Research team is our dual commitment: we're constantly pushing the boundaries of enterprise AI, while simultaneously advancing the state of the art through our open research, papers, and engagement with the broader scientific community.
Juan Carlos NieblesDirector, Research
The best part of working at Salesforce AI Research is exploring and defining new frontiers of AI for the enterprise. It’s exciting — we publish cutting-edge research, open-source our innovations, and drive real impact for our customers by deploying our work to product.
Shelby HeineckeSenior Manager, Research
Salesforce AI Research offers a unique blend of research excellence, collaborative teams, personal growth, and impactful contributions to the Salesforce product landscape. With strong leadership and technical support, executing projects like CodeGen and xGen is unparalleled, emphasizing a warm culture and social ethics.
Erik NijkampSenior Research Scientist, Research
Latest openings.
At Salesforce, we empower humans and agents to drive Customer Success together using trusted and responsible AI. We are actively seeking talent to join our team in Palo Alto and Singapore. Apply now and bring your AI expertise to enterprise AI.
Interview process.
The interview process is designed to evaluate your knowledge of specific research focus areas, including, but not limited to, machine learning, LLMs, LAMs, and generative AI. Our goal is to discover how you might fit within the team. The number of interview rounds may vary depending on the specific role. For research positions, you can expect 2-4 rounds of interviews, including a research discussion to review your background and a panel interview to conduct a more in-depth assessment of your qualifications. The panel involves a presentation session, technical screenings, and a 1:1 with the hiring manager.
Learn more about AI at Salesforce.
AI Research
Enterprise General Intelligence: A New Era
Your integrated infrastructure, risk governance, and talent development aren't defensive measures against AGI — an all-knowing, collective genius that surpasses human abilities in every dimension.
AI Research
xGen-small: Enterprise-ready Small Language Models
Understand the role of small language models in Enterprise AI, focusing on privacy, efficiency, and cost-effectiveness.
AI Research
xLAM Enters Its Next Era: The Evolution of Large Action Models
We're excited to share some major upgrades to these models: xLAM now supports multi-turn, natural conversations, enabling more complex...
Want to learn more about our research?
Our AI Research team is a powerhouse of brilliant minds — researchers, engineers, and product managers all working together to shape the future. Our approach to AI is anything but ordinary. We're all about diving deep, thinking ahead, and making things happen fast.
