Customers from General Mills, Pirelli, Spotify, and AAA.

Customer Success Stories

With Salesforce, the world’s favorite companies connect with their customers in a whole new way. With CRM + AI + Data + Trust they boost productivity, get a single view of each customer, and deliver amazing, personalized experiences in real time. See how.

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Explore all our customer stories.

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Customer Story

Algo cuts service call times by 80% with Einstein 1 Service.

Discover the telecom company’s plan for smarter customer support using AI-generated insights.
Customer Story

Grammarly increases plan upgrades by 80% with sales and marketing AI.

Lead scoring and insights-driven AI enhance sales and marketing trust for smoother selling.
Customer Story

Turtle Bay Resort elevates hospitality with AI-driven personalization.

Learn how AI-generated service replies and recommendations increase repeat bookings by 20%.
Customer Story

World Champions, the Texas Rangers score big with a 360-degree view of operations data.

See how the MLB club uses data to increase operational efficiency, revenue, and fan loyalty.
Customer Story

Create fans for life. See how the AFL is growing engagement.

Find out how the AFL is growing the game and fan engagement using CRM + AI + Data + Trust.
Customer Story

UNLV reduces support wait times 80% and raises enrollment 10.6%.

See how UNLV boosted student enrollment and support without extra work for its staff.
Customer Story

Inter boosts ROI 20x with the perfect banking offer.

Learn how Brazil’s first digital bank is leading the way toward personalized banking.
Customer Story

Ennube sends 5,600% more prospect emails with Einstein 1 Sales.

Learn how AI saves Ennube time writing and proofreading with generated sales content.
Customer Story

BACA Systems works at the cutting edge with generative AI.

Learn how the company powers business success using Einstein 1 Sales to boost efficiency.
Customer Story

Ponce Bank enhances experiences with a 360 degree view of customers.

See how unifying data from 54+ systems into one builds smarter, deeper, trusted relationships.
Customer Story

Iron Mountain achieves peak productivity with Einstein AI

Learn how generative AI suggests replies and articles to help agents resolve more cases.
Customer Story

Crexi saves its sales reps 5 hours a day with Sales AI.

Learn how Crexi’s sales team focuses 80% of its time on customers when AI takes on admin tasks.
Customer Story

Automation serves up 25% more sales activity for Grubhub.

Learn how the company delivers on smarter, more strategic selling with one platform for sales data.
Customer Story

Wonolo agents decrease handle times 20% with AI-generated replies.

Learn how AI instills confidence in employees and customers to find the right answers.
Customer Story

PenFed helps members achieve dreams with AI and omni-channel support.

PenFed agents have more time to help 2.9 million members achieve their goals with automation and chat.
Customer Story

AI amplifies the Gucci voice across client service centers.

Learn how Gucci makes every service experience luxurious with AI-powered replies.
Customer Story

Putting drivers first: Pirelli gets proactive with data

Sustainable, efficient, and customer-first – all in a day’s work for this leading manufacturer.
Customer Story

Rossignol brings the magic of the mountains to more people with AI.

Learn how the iconic sports and lifestyle brand uses Salesforce Customer 360 to build stronger connections and drive sales with personalized interactions on every channel.
Customer Story

Sandy Alexander drives faster CRM adoption with Salesforce Starter.

See how Salesforce Starter went from a proof of concept to a source of truth for Sandy Alexander.
Customer Story

See how George Mason redesigns the student experience with automation

George Mason boosts enrollment and meets students where they are with personalized communications tailored to their unique needs.
Customer Story

Sunnova redefines renewable energy delivery.

Learn how the energy services provider uses automation to accelerate the transition to clean energy.
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