Salesforce Design
Designing the Experienceof the Agentic Enterprise
Deep user understanding and a commitment to craft raise the bar on human and agent interactions. We're turning AI potential into AI adoption.
Our expertise.
Here's how we think across user research, design systems, experience architecture, conversation design, ontology, context engineering, and beyond.
Ontology
Using competency questions helps AI know your business language.
Design Principles
Slack's product principles guide product, engineering, design, and research.
Agentforce Builder
Designing better greetings in agentic experiences is key to building trust.
Humans with AI
AI broke your job title ‘moat.’ How do you redefine your value and potential?
Experience Architecture
You can't AI without experience architecture to make dynamic interactions possible.
Research
The future of work is multiplayer. Designing for team collaboration with AI is critical.
User Experience
AI can feel magical or scary. Here are six tips to make AI trustworthy and easier to use.
Explore Design Innovations at TDX
Tap into all the resources we're sharing at TDX that will help you build better agentic experiences.
How to design for trust in Agentforce Voice
Every sound and silence carries meaning. You need to signal that the system is working.
What’s your superpower in the agentic AI era?
We want your perspective. How's your work changing? How's your role evolving? What tools and experiences will amplify your superpowers? Help shape the future of enterprise work.
Understand how to shape better experiences for users and AI agents.
Welcome to Lightning Design System 2.
Future-proof your org with a new architecture, refreshed visual style, and advanced tools.
Salesforce DX MCP gives AI Salesforce context, including design intelligence from our design system.
Learn how to enable dark mode and prepare your custom components to flip from light to dark.
Your insights help shape product.
Watch True to the Core
Salesforce leaders answer questions, get IdeaExchange requests, and take feedback.
Comment on design systems
Give feedback on roadmaps, connect with product teams, and track feature progress.
