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On-Demand Webinars

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On-demand

Actionable AI: Scaling Governed Data with MuleSoft & Informatica

June 3, 2026 • 04:00 PM UTC • 60 min
Overcome the challenge of fragmented and unreliable data to empower your AI agents. This session with MuleSoft and Informatica explores how to integrate, govern, and utilize your data effectively, creating a robust and secure foundation for your agentic e
On-demand

Reinventing Healthcare Experience with Agentic AI

June 2, 2026 • 10:30 PM UTC • 60 min
See how Salesforce, NeuraFlash, and Accenture use Agentforce to move healthcare organizations from AI experimentation to real-world impact. Learn to deploy autonomous agents that resolve member and provider inquiries faster and at scale.
On-demand

Scaling Care Management with Voice AI

June 2, 2026 • 09:30 PM UTC • 60 min
Learn how health plans use emotionally intelligent, voice-based AI to automate high-volume care management outreach. Discover how to extend care team capacity, improve member engagement, and drive measurable improvements in quality performance.
On-demand

Agentforce in Action: Real Deployments, Proven Playbooks

June 2, 2026 • 06:00 PM UTC • 60 min
Salesforce experts share proven strategies and design guides drawn from real customer deployments — so you can move from early experimentation to agents running at enterprise scale with measurable ROI.
On-demand

What’s New in Summer ‘26: Agentforce Revenue Management

May 28, 2026 • 06:00 PM UTC • 60 min
Get a first look at the Summer ’26 Release for Agentforce Revenue Management. See how new innovations accelerate deal cycles, reduce quote-to-cash friction, and turn product signals into revenue with AI-powered workflows embedded in Slack.
On-demand

Special State of Service: How Service Leaders Use AI Agents for Impact

May 21, 2026 • 06:00 PM UTC • 60 min
AI agent adoption surged from 39% to 66% in one year. Join this special State of Service webinar as we unpack insights from 3,075 professionals across 13 countries—covering top use cases, ROI measurement, trust and lessons from Indeed's AI transformation.
On-demand

Powering Agentforce for Life Sciences with Trusted Data

May 20, 2026 • 06:00 PM UTC • 60 min
See how MuleSoft, Data 360, and Informatica work together to unify disconnected data, enabling smarter HCP engagement and faster clinical operations on the Salesforce platform.
On-demand

5 Ways to Build Your Team’s Confidence with Agentforce

May 20, 2026 • 04:00 PM UTC • 60 min
Give your teams the knowledge, training, and confidence to adopt Agentforce and drive results fast. Learn how to start small, train champions, and build trust with AI so your teams can move from hesitation to adoption with clear, practical steps.
On-demand

Salesforce on Salesforce: Protecting Our Data as "Customer Zero"

May 19, 2026 • 06:00 PM UTC • 60 min
Every company's security journey is constantly evolving, including ours. Hear firsthand how we use our own products to ensure operational resilience.
On-demand

The Future of B2B Commerce: New Innovation Powering CRM Growth with Siemens

May 19, 2026 • 04:00 PM UTC • 60 min
Discover how Siemens is driving friction-free B2B Commerce.
On-demand

Engineering the Agentic Telco: Deployment Lessons from Forward Deployed Engineer

May 14, 2026 • 04:00 PM UTC • 60 min
Deploying AI agents in telco requires bridging high-level vision and technical reality. Join Forward Deployed Engineers to learn their best practices for targeting high-impact areas, connecting agents to legacy OSS/BSS data for real-world resolution, and
On-demand

Stop Waiting. Start Building — Deploy Reliable AI Agents Without Perfect Data

May 13, 2026 • 06:00 PM UTC • 60 min
Stop waiting for perfect data to build your agents. Learn the "Data Connected, Not Cleaned" method to build a Unified Profile in 4 weeks, power Agentforce, and cut sales research from 18 min to 30 sec. Budget tools included.