Financial Services Cloud Pricing

Free your teams to focus on what matters most, with purpose-built products for financial services.

Choose the right Financial Services Cloud products for your business needs

Financial Services Cloud Sales Core

Foundational Financial Services CRM with AI and Slack for Sales.
$ 325
USD/User/Month
(Billed annually)
  • Industry-specific data models built on Sales Cloud Core Edition
  • Flex credits for AI, Agentforce, Slack Business+, Data, and more
  • Actionable segmentation, Financial Goals and Plans for efficient customer outreach

Financial Services Cloud Sales Advanced

Financial Services CRM with advanced AI, Automation and Trusted Security for Sales
$ 500
USD/User/Month
(Billed annually)
  • Everything in Core, plus more AI, automation, and security
  • Full Sandbox, Backup & Recovery, Archive, Data Detect, Security Center
  • Premier Success Plan for expert guidance and faster time-to-value
  • Includes Insurance Brokerages and Collections and Financial Recovery

Financial Services Cloud Sales Max

The most comprehensive Financial Services CRM for Sales - one edition that does it all.
$ 700
USD/User/Month
(Billed annually)
  • Everything in Advanced, plus the full Agentforce for Industries suite
  • Performance Management, Scheduler, Enablement, and Slack team collaboration
  • Connect Salesforce and external data via Data Cloud and FSC Intelligence
  • Includes Digital Insurance & Digital Origination Add-ons

Choose the right Financial Services Cloud Service products for your business needs

Financial Services Cloud Service Core

Foundational Financial Services CRM with AI and Slack for Service.
$ 325
USD/User/Month
(Billed annually)
  • Industry-specific workflows built on Service Cloud Core Edition
  • Service Process Studio for low-code customization
  • Flex credits for AI, Agentforce, Slack Business+, Data, and more

Financial Services Cloud Service Advanced

Financial Services CRM with advanced AI, Automation and Trusted Security for Service.
$ 500
USD/User/Month
(Billed annually)
  • Everything in Core, plus more AI, automation, and security
  • Full Sandbox, Backup & Recovery, Archive, Data Detect, Security Center
  • Premier Success Plan for expert guidance and faster time-to-value
  • Includes Insurance Brokerages and Collections and Financial Recovery

Financial Services Cloud Service Max

The most comprehensive Financial Services CRM for Service - one edition that does it all.
$ 700
USD/User/Month
(Billed annually)
  • Everything in Advanced, plus the full Agentforce for Industries suite
  • Contact Center Digital, Workforce Management, Quality Management
  • Connect Salesforce and external data via Data Cloud and FSC Intelligence
  • Includes Digital Insurance & Digital Origination Add-ons

Choose the right insurance products for your business needs

Digital Insurance

Enable end-to-end insurance operations on a unified customer-centric platform.
$180,000
  • Now included in all Financial Services Cloud Max editions
  • Manage the entire policy lifecycle on a unified, digital-first insurance platform
  • Manage claims life cycles across intake, adjudication, reserves, and payment
  • Automate your entire group benefits value chain on a single platform for faster speed to market

Financial Services Cloud for Insurance Brokerages

The best of Salesforce for insurance brokers.
Included with all FSC Advanced and Max SKUs
  • Insurance Brokerage-Specific Data Models and Workflows using Sales Cloud and Service Cloud Core Edition as a Foundation
  • Single Pane of Glass for Producers and Account Managers
  • Commission Processing, Agency Billing, and Policy Servicing

Choose the right Digital Origination and Collections products to meet your end-to-end banking business needs

Digital Origination

Simplify any financial product origination on a flexible, AI-powered platform.
$175,000 USD/org/year
  • Unify and accelerate financial product origination journeys, end-to-end
  • Automated document validation for faster, error-free processing
  • AI-powered automation to speed approvals and reduce drop-off

Collections & Financial Recovery

Simplify your collections process & boost financial recovery.
Included with all FSC Advanced and Max SKUs
  • AI-powered delinquency prediction to prioritize collections outreach
  • Agentforce collections agent automates Promise-to-Pay workflows
  • Built-in Salesforce PayNow for seamless payment collection

Choose Process Compliance Navigation to meet your governance, compliance and regulatory needs

Process Compliance Navigator Base User

Extend compliance enforcement and monitoring to your frontline.
Starting at
$ 20
USD/User/Month
(Billed annually)
  • Risk Surveys
  • Policy Acknowledgement & Portal
  • Natural Language Policy Controls

Process Compliance Navigator Admin

Make compliance your strategic advantage.
Starting at
$ 125
USD/User/Month
(Billed annually)
  • AI-powered Clause Extraction
  • Compliance Controls Management
  • Compliance Effectiveness Reports

Next, choose the Success Plan that's right for you

From resources to embedded experts, get the right level of support and expert guidance for your business.

Premier Success Plan

Fast-track your success now with easy and expert guidance.
Included in all licenses
  • Access to 24/7 support
  • Expert coaching and education
  • Tailored assessments

Signature Success Plan

Maximize ROI with proactive, personalized expertise.
Contact your account executive
  • Designated technical account manager
  • Proactive monitoring
  • Key event management
  • Fastest 24/7 support response times

Financial Services Cloud Pricing FAQ

In many cases, Salesforce products integrate directly with many outside applications and systems to help you connect your data. For those that don’t have built-in integration, like on-premises data sources, you can purchase licenses of MuleSoft, work with our integration partners, or use agents and apps on AgentExchange

We know things don’t always go according to plan, and we’re here and will try our best to support. Reach out to a sales representative at 1-800-664-9073 to discuss options.

Salesforce has all kinds of add-ons, agents, apps, and additional products to help your company stay ahead in your industry. Call us at 1-800-664-9073 to discuss exactly what kind of products you’re looking to add and how we can help.

We offer several advisory, adoption, and support plans to our customers. To learn more, visit Success Cloud.

Financial Services Cloud comes out of the box with all the features in Sales Cloud and Service Cloud, plus an industry-specific data model, objects, and capabilities. Built on the Salesforce Platform, Financial Services Cloud delivers speed to value and continuous, relevant innovation so financial services firms can save time and money on customizations as well as accelerate business growth.

Whether you are a part of a wealth management firm, insurance company, or bank, Financial Services Cloud is one product that unifies customer experiences across consumer and commercial lines of business.

You can add products or upgrade at any time, but some products may need to scale together. Reach out to our sales department at 1-800-664-9073 to explore Financial Services Cloud pricing and to see what works for your business.