Digital Insurance is now included in all Financial Services Cloud Max editions.
Digital Insurance Pricing
Drive core insurance processes with modern digital experiences across the end-to-end policy lifecycle, on a unified customer-centric platform.
First, discover our Digital Insurance product.
Digital Insurance includes allocations to get you started with Policy Administration, Claims Management, and Group Benefits in the base SKU.
Additional usage for all editions is available through add-on SKUs:
- Policy Administration — $75,000 per $5M GWP, billed annually
- Claims Management — $50,000 per 50K Claims Management Credits
- Group Benefits — $60,000 per 3M Group Benefits Credits
Digital Insurance
Enable end-to-end insurance operations on a unified customer-centric platform.
$
180,000
USD/Org/Year
(Billed annually)
- Now included in all Financial Services Cloud Max editions
- Manage the entire policy lifecycle on a unified, digital-first insurance platform
- Manage claims life cycles across intake, adjudication, reserves, and payment
- Automate your entire group benefits value chain on a single platform for faster speed to market
Digital Insurance is available as an add-on with Financial Services Cloud (Core and Advanced editions) and is included with the Max edition. It comes with one time per org seed credits, additional credits are available for purchase. It is also available as an add-on with Health Cloud.
Policy Administration, Group Benefits, and Claims Management are usage-based add-on SKUs that require Digital Insurance as a prerequisite and cannot be purchased independently.
This page is provided for informational purposes only and is subject to change. Contact a sales representative for detailed pricing information.
Digital Insurance Foundations
Policy Administration
Claims Management
Group Benefits
Extend the power of digital insurance with these related modules and products.
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Fuel efficiency and drive superior customer service 24/7 with Agentforce.
Data 360
Activate all your customer data across Salesforce applications.
Financial Services Cloud for Insurance Brokers
Get a complete view of the customer across producers and account managers.
Next, choose the Success Plan that's right for you
From resources to embedded experts, get the right level of support and expert guidance for your business.
Premier Success Plan
Fast-track your success now with easy and expert guidance.
Included in all licenses
- Access to 24/7 support
- Expert coaching and education
- Tailored assessments
Signature Success Plan
Maximize ROI with proactive, personalized expertise.
Contact your account executive
- Designated technical account manager
- Proactive monitoring
- Key event management
- Fastest 24/7 support response times
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Digital Insurance Pricing FAQ
Salesforce supports tech-forward carriers and MGAs with its Digital Insurance Platform — the leading unified, customer-centric, AI-native platform. At its heart, the platform enables the management of end-to-end core operations spanning product management, rating, quoting, underwriting, policy issuance, MTAs, claims, and billing — across all major lines of business and distribution channels, including group benefits.
Unlike rigid, siloed, policy-centric core systems, these flexible lifecycle processes are seamlessly integrated into digital customer journeys powered by Financial Services Cloud and the Salesforce Customer 360. And by unifying data and AI capabilities insurers can orchestrate agentic workflows and scale personalized experiences across the entire insurance value chain.
Choose the digital insurance software that’s right for you by evaluating the individual needs of your business. Salesforce Digital Insurance includes four modules to address your end-to-end needs:
- Digital Insurance Foundations: Launch products quickly and scale easily using low-code building blocks for coverages, terms, configuration rules, rating and taxation, provisions and clauses, and digital orchestration.
- Policy Administration: Streamline and scale policy lifecycle processes for property and casualty, life, health, specialty, and commercial lines.
- Claims Management: Orchestrate and streamline the entire claims lifecycle across all lines of business, from first notice of loss (FNOL) through investigation to adjudication and settlement.
- Group Benefits: Modernize group insurance by automating complex quoting, contracts, and enrollment on a fully configurable system, enabling modern digital-first journeys for both employers and employees.
Yes, Digital Insurance is now included in the Max editions of Financial Services Cloud. For all editions, additional usage is available through add-on SKUs.
In many cases, Salesforce products integrate directly with many outside applications and systems to help you connect your data. For those that don’t have built-in integration, like on-premises data sources, you can purchase licenses of MuleSoft, work with our integration partners, or use apps on AppExchange.
Talk to a sales representative to get an idea of what integration solution works best with the Salesforce products you use.
We offer several advisory, adoption, and support plans to our customers. To learn more, visit Success Cloud.
Salesforce has all kinds of add-ons, apps, and additional products to help your company stay ahead in your industry. Call us at 1-800-667-6389 to discuss Digital Insurance pricing and the kind of products you’re looking to add.
You can purchase licenses of Digital Insurance with a monthly or annual contract. To get started, sign up and purchase Digital Insurance directly from a free trial.
Most Salesforce products use annual contracts, but Salesforce subscription terms vary, like Salesforce Essentials which offers monthly or even multiyear payment options. Chat with a sales representative to discuss payment and billing options for your products.
You can add products or upgrade at any time, but some products may need to scale together. Reach out to our sales department at 1-800-667-6389 to explore Digital Insurance pricing and to see what works for your business.
We know things don’t always go according to plan, and we’re here and will try our best to support. Reach out to a sales representative at 1-800-667-6389 to discuss Digital Insurance pricing and options.
This page is provided for informational purposes only and is subject to change. Contact a sales representative for detailed pricing information.