Simply put, the complexity of many big data solutions is putting too much responsibility on the shoulders of IT departments, reducing accessibility for non-tech, and non data-scientist users—and unfortunately, this generally includes CEOs, department leaders, and other decision makers. The end result is that big data becomes underutilized, and the potential ROI falls away quickly.
Fortunately, technology exists that can help users better understand and use big data, such as data analytics software programs that make use of automation, cloud-based storage, cross-platform compatibility, and other advanced features. Perhaps best of all, these programs are designed to be able to operate and be operated without any in-depth technical understanding, collecting, storing, organizing, analyzing, and extrapolating valuable information in a way that is completely accessible for users of all education backgrounds.
Although the basic function of analytics software is to capture and analyze relevant data, there is a significant range of use to be found within this service. Organizations often use such software to self-evaluate business processes, identifying potentially-flawed areas, and helping to determine effective solutions. At the same time, this software can be directed to analyze incoming data in order to chart emergent trends, allowing for business decisions that are better-informed and highly-targeted. In actuality, the limitations of data analytics software often depends upon the parameters set by the user, which means that as long as the data is available, analytics software can be tailored to apply it towards almost any specific objective, such as:
- Improving website effectiveness
Web analytics software can be used to track visitors to a site, as well as identify what those visitors are looking for, and whether the navigational structure of the site is effective. Analytics can also be used to improve search engine rankings, and to help with internal site maintenance.
- Organizing and presenting reports
As data is analyzed and refined, the conclusions that it identifies need to be made available to decision makers in an easy-to-digest format. Data analytics software allows for complex data to be organized into legible graphs, tables, charts, etc., and presented in way that tells a story.
- Identifying customer needs
Oftentimes, the key to success lies in giving customers what they want. Unfortunately, customers don’t always know exactly what they want, and those that do may be unwilling to directly share that information. Analytics software identifies relevant customer purchase data, and compares it with other relevant data to help businesses get a more-accurate idea of what their clients want; 54% of marketers say that analytics is absolutely critical or very important to creating a cohesive customer journey.
- Perfecting business operations
Whenever organizations fail to operate at peak efficiency, there is always a cost. Analytics software can be put to work identifying potential weaknesses in a company’s operations, so that they can be corrected. This information can also be charted across time, in order to identify trends and potential causes.
As stated before, the truth is that business data analytics software can be used in an almost infinite number of ways. As long as data is involved, analytics software can interpret it for valuable conclusions.
The big data software industry will likely to continue to expand for the foreseeable future. In fact, 74% of sales leaders are committed to be using sales analytics within the next 18 months.
But with analytics software becoming ever more available, it’s becoming all the more important for organizations to be able to identify the benefits associated with specific software solutions. By choosing the correct analytics software, businesses can turn the constant flow of raw data into valuable, actionable conclusions, giving themselves a distinct advantage over competitors who do not.