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Bring together clinical and non-clinical data and activate smarter, more efficient healthcare and life sciences experiences with humans and AI agents together. Harness compliant, integrated apps across service, sales, care teams, marketing and more, to boost productivity, scale personalisation and unlock access to therapies and treatment.
See how healthcare and life sciences companies drive engagement and improve access with Salesforce.
Healthcare and life sciences organisations achieve remarkable results with Salesforce.
27
%
greater patient adherence*
Improve patient outcomes with connected care plans.
91
%
achieved positive ROI*
Build a healthier business with Salesforce solutions.
29
%
faster case resolution*
Experience expedited case resolution with Service AI.
* Salesforce 2023 Customer Success Metrics.
Our purpose-built products power industry solutions.
Health Cloud
Grow healthy relationships with patients, providers and partners.
Life Sciences Cloud
Optimise relationships from clinical and medical through commercial.
Improve health experiences and outcomes for patients, members and stakeholders.
Providers
Deliver more efficient care and improve outcomes when you connect clinical data, social determinants, preferences and more.
Payers
Lower costs when you automate health business workflows. Streamline the member journey from enrolment to service to care management and beyond.
Public Sector Health
Complete case worklists and collaborate across teams with a centralised platform and advanced triage. A unified view enables you to better engage with your beneficiaries, patients and residents.
Pharma
Promote personalised engagement and drug support programmes while accelerating research and development innovation, all on a connected platform.
MedTech
Reduce costs and improve sales transparency for medical devices, diagnostics and equipment.
Global analysts recognise Salesforce as a leader.
Having our referrals in Salesforce gives us a lot more visibility into the department and shows the staff that this is a really powerful tool that’s more than email management.
Leslie PennypackerExecutive Director, Tribeca Paediatrics
Keep up with the latest healthcare and life sciences trends, insights and conversations.
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Salesforce for Healthcare & Life Sciences FAQs
It is our premier patient and member relationship software for healthcare and life sciences that harnesses the power and security of the cloud and social and mobile tech. It delivers personalised engagement with a unified view, smart patient management and a connected engagement experience.
Health Cloud is designed to be the engagement, data aggregation and collaboration solution that complements current EHRs and clinical systems. Integrating EHR with Health Cloud can unlock a panoramic view of patients for smarter, personalised care.
There are a variety of ways to customise Health Cloud and we work with you to build a complete solution that addresses all your business needs. Plus, we ensure a level of scalability that promotes continued innovation.
Health Cloud helps you lower costs, drive whole-person engagement with integrated data, connect teams and optimise interactions in real time from anywhere. It also improves productivity with curated automation and actionable insights.
Life Sciences Cloud helps biotech, pharmaceutical and MedTech companies manage the complexities of developing and delivering life-saving devices and therapies, on an end-to-end engagement platform - from clinical to commercial.
Our partner ecosystem provides unique solutions for healthcare and life sciences. ISV partners extend and complement Salesforce applications. The AppExchange Healthcare and Life Sciences Collection features partner apps and experts that help companies use real-time patient and provider data better.