Boost productivity and improve personalization in your industry with 100+ trusted AI capabilities in the flow of work. With a Data Cloud foundation for every industry, business users get the right context in everyday tasks - right where work happens.
Quickly meet your business goals with trusted AI for every industry.
Help business users achieve more with confidence using 100+ AI capabilities tailor made for industry specific requirements. Customize your AI solutions as needed with Agent Builder.
Accelerate time to value for your industry
Quickly start benefitting from your AI solutions with out of the box capabilities
Connect data from multiple streams for a single source of truth.
Get started quickly with out of the box AI in the flow of work and through conversational actions.
Easily customize out of the box AI solutions with Agent Builder.
Supercharge productivity
Boost business user productivity quick assistance and analytics deeply grounded in industry context.
Understand patterns and act on recommendations with the power of Predictive AI.
Easily extract text from documents with improved operational efficiency.
Enable users to engage with AI using natural language to execute tasks.
Personalize customer experiences
Offer context based experiences based on prompts and actions grounded in your business data.
Improve accuracy and relevancy of results with context from both structured & unstructured data sources.
Use industry-specific data cloud foundations to offer hyper personalized experiences.
See insights along with next best actions to ensure AI is used to solve real problems.
Maximize operational efficiency, security, and scalability
Achieve enterprise grade security and scalability with AI built on the Agentforce Action platform, single source of truth across all apps, and a deeply embedded trust layer.
Employ built-in guardrails for secure data and metadata.
Customize quickly for your specific business with low code Agent Builder.
Create and deploy assistive AI experiences natively in Salesforce.
Ensure enterprise grade scalability and agility with trusted architecture.
Make planning and execution on the world's #1 AI CRM faster and more effective. Automate account management tasks, increase promotion profitability, streamline execution and maximize customer satisfaction.
Access essential building blocks and a Data Cloud foundation for Manufacturing Cloud to harness trusted AI solutions for manufacturers right in the flow of work..
Sell smarter, boost business efficiencies and personalize experiences for subscribers, viewers, fans, and advertisers by deploying trusted AI solutions right in the flow of work for media and entertainment companies.
Grow revenue and reduce churn for your telecom business with trusted AI solutions. Ground your prompts in relevant business context and embed AI right in the flow of work.
Access trusted and extensible AI built into the fabric of our platform. Use our AI to create customizable, predictive, and generative AI experiences to fit all your organizational needs, safely.
Accelerate mission impact with AI + Data + CRM. Leverage generative AI through a purpose-built solution for the public sector to efficiently prepare for inspections, and manage applications.
Use the essential building blocks for energy retailers, service providers & utilities to deploy trusted AI solutions powered by your data, personalized for your customers.
DSD Supervisors manage field teams with many complex routes and constantly changing inventory. Save time by providing comprehensive summaries of their inventory status so they can resolve issues quickly.
Sales managers waste time navigating disparate systems to understand the needs of their business. Einstein AI does the work for them by providing a clear picture of their accounts' health so they can sell more, faster.
Centralize billing, rates, and consumption data to generate AI-driven summaries and insights, enabling agents to provide fast and reliable support to your customers.
Assist your agents in guiding customers towards optimized energy usage with personalized, informed recommendations on clean energy programs & services.
Help your field technicians reduce visit durations & administrative tasks with intelligent summary generation for accurate, comprehensive reports that incorporate real-time customer data, word order summary, steps completed, job images, and more.
Enhance agent efficiency with deep insights into past customer interactions, account history, and service cases, coupled with the capability to summarize chats into clear, concise summaries that capture essential information for improved understanding and follow-up actions.
Gain a 360 degree view of the network and quickly review provider information and past performance to optimize network adequacy and lower patient wait times.
See how AI can summarize forecast data to provide real-time insights, detect anomalies, and identify trends to improve performance and forecast accuracy.
Use Einstein AI to identify which Greenhouse gas categories are associated with different emissions factors and categoize them rather than manually matching factors to categorizies.
Salesforce for Nonprofits and Grantmakers delivers trusted, extensible AI built into the fabric of our platform. Use our AI to create customizable, predictive, and generative AI experiences to fit all your organizational needs, safely. Bring conversational AI to any workflow, user, and department with Einstein.