Omnistudio interface displaying a guided digital journey for loan preferences and automated claim resolution.

New Salesforce Omnistudio features that will speed up your development.

Learn about the all-new Omnistudio, now completely on Salesforce core platform, and how it gives you a stress-free path to better runtime performance.

Flexcard Designer interface highlighting drag-and-drop creation, quick activation, and the new properties panel

Flexcards:

Flexcards are like mini-dashboards or fancy display cards. They’re responsible for what the screen looks like and how information is presented. They let you build rich user interfaces (UI) that show the summarized information at a glance. The Flexcard designer provides a refined experience for creation, super quick activation, and a new properties panel for configuration.

Visual Omniscript builder demonstrating intuitive layout, fast activation, and easy element search capabilities

Omniscript:

Omniscript is the tool that controls the flow of a process. If you need a customer to follow several steps, like filling out an application or onboarding, Omniscript manages that entire sequence. You can design those guided interactions and forms easily, often just using drag-and-drop actions.

Salesforce Data Mapper UI highlighting simplified layout, easy step insertion, and flexibility to rearrange steps.

Data Mapper:

Data Mapper are the helpers that figure out where the data comes from and how to get it onto the screen or into your system. When a Flexcard or Omniscript needs to display information, Data Mapper handles fetching or transforming that data. The designer experience for this tool has also been improved for easier mapping and layout.

Designing a server-side process with the Integration Procedure editor, featuring easy step insertion and a consistent layout

Integration Procedures:

If you need to connect your process to other systems or run a series of steps in the background without needing a visible screen, that's where Integration Procedures step in. They make sure everything is working together and integrated smoothly, allowing you to build complex logic easily. Just like the other tools, the designer now has an intuitive layout for building these integration steps.

This article is for informational purposes only. This article features products from Salesforce, which we own. We have a financial interest in their success, but all recommendations are based on our genuine belief in their value.

Frequently Asked Questions

Omnistudio is Salesforce’s low-code digital experience suite that helps you design guided digital experiences —so you can build scalable, industry-ready applications faster.

Omnistudio integrates seamlessly with Salesforce data and external systems using declarative tools like Data Mapper and Integration Procedures. You can orchestrate complex data operations across multiple sources without custom code.

Omnistudio is a low-code solution. It features drag-and-drop visual designers for both the frontend (Omniscripts, Flexcards) and the backend logic (Data Mapper, Integration Procedures). While it supports extensibility via JavaScript (LWC) for edge cases, business users and admins can build and deploy sophisticated applications without code.

Its architecture uses server-side orchestration with Integration Procedures and Data Mapper, supports caching and conditional logic, and is optimized for high-volume processes (e.g., claims, activations). Built-in guardrails and runtime validation ensure enterprise-grade performance.

Yes. Omnistudio is designed to build customer-facing applications and internal applications. Solutions can be deployed natively to Experience Cloud sites or embedded in external websites, allowing you to engage customers and partners directly with secure, branded interactions.

Omnistudio provides granular control over the look and feel. You can use the visual designer for standard layouts or apply custom CSS and branding to ensure your digital interactions align perfectly with your corporate brand identity.