New Salesforce Omnistudio features that will speed up your development.
Learn about the all-new Omnistudio, now completely on Salesforce core platform, and how it gives you a stress-free path to better runtime performance.
Learn about the all-new Omnistudio, now completely on Salesforce core platform, and how it gives you a stress-free path to better runtime performance.
If you’ve been working with the older Omnistudio managed package, you might have run into some common issues. Maybe it felt slow, clunky, or tricky to keep everything updated or in sync. Perhaps, adding new features meant waiting on upgrades or wrestling with complex setups. Good news? You won’t face this anymore.
Because the all-new Omnistudio is faster and more seamless to work with. No more delays from managed package upgrades or confusing dependencies. It’s designed to help you build and update apps quickly, customize workflows easily, and keep everything working in cohesion with the rest of your Salesforce data and tools.
Omnistudio is Salesforce’s digital suite of tools to build guided, flexible business processes and digital experiences without writing any code. The new Omnistudio is fully integrated with the Salesforce core platform, using the Salesforce standard object model and standard runtime. It includes components like Omniscripts , Flexcards , Integration Procedures , and Data Mapper — all optimized for performance and scalability.
These four capabilities are the foundations for creating those dynamic, guided digital experiences:
Flexcards are like mini-dashboards or fancy display cards. They’re responsible for what the screen looks like and how information is presented. They let you build rich user interfaces (UI) that show the summarized information at a glance. The Flexcard designer provides a refined experience for creation, super quick activation, and a new properties panel for configuration.
Omniscript is the tool that controls the flow of a process. If you need a customer to follow several steps, like filling out an application or onboarding, Omniscript manages that entire sequence. You can design those guided interactions and forms easily, often just using drag-and-drop actions.
Data Mapper are the helpers that figure out where the data comes from and how to get it onto the screen or into your system. When a Flexcard or Omniscript needs to display information, Data Mapper handles fetching or transforming that data. The designer experience for this tool has also been improved for easier mapping and layout.
If you need to connect your process to other systems or run a series of steps in the background without needing a visible screen, that's where Integration Procedures step in. They make sure everything is working together and integrated smoothly, allowing you to build complex logic easily. Just like the other tools, the designer now has an intuitive layout for building these integration steps.
Moving to the core makes the tools more efficient and easier to use. Create, run, and activate Flexcard or Omniscript faster than before. The design process itself feels safer and more streamlined with new helper tools.
Design Assistant: The Design Assistant provides "guardrails" to ensure design stays valid and follows best practices. It catches mistakes right away and gives you clear warnings and error messages while you're designing.
Intuitive design layouts: The layouts for building the digital page are much easier to use. You can activate components quickly, manage different versions easily, and simply drag and drop elements.
Are you thinking: why ditch the old structure (the managed package) for the core platform? Let’s look at the benefits you’ll experience if you move to the core:
Since the new Omnistudio components are built on standard Lightning Web Components (LWC), they operate seamlessly with the entire Salesforce ecosystem. It makes it easier to extend, embed, and integrate interactions for any Salesforce Cloud. The new design experience simplifies element management and version control, making your edits and iterations much quicker.
Faster component creation: It now takes up to six times faster to create new components like Omniscripts, Flexcards, Data Mapper, and Integration Procedures.
Rapid activation: Activating your finished component is now up to nine times faster now. The optimization work done on the architecture and standardized UI processes speeds up how quickly the component is saved and deployed.
Quicker iteration: Need to make a quick copy or test out a new version? Do it eight times faster, and duplicate elements within components nine times faster. The new design experience simplifies element management and version control, making those simple edits much quicker.
Build on LWC: Embed components like Flexcards and Omniscripts directly into their own custom LWC components, even if they aren't relying on the old Omnistudio package structure.
Responsive interfaces: When you're working in the designer itself, the pages load much quicker, often taking less than one second. Earlier, it could take two to three seconds.
Intuitive list pages: The pages where you see lists of all your Omniscripts or Integration Procedures are now much faster (up to 8 times faster).
Note: All data presented above is derived from internal testing and results may vary.
Moving to the core means Omnistudio components are now built using standard LWC, which is native to Salesforce. This cleans up the code and makes everything play better together. Also, it has no dependencies on older packages and less complicated architecture to maintain.
Standardized tags: The technical names, or tags used for components are now standardized to match typical Salesforce names, like "Lightning Omnistudio Flexcards". The old, technology-specific tags that were used previously have been removed.
Embedding flexibility: Developers can now drop Flexcards and Omniscripts directly into their own custom LWC components. No need to configure component syntax that used to rely on the managed package.
PubSub support: PubSub support now uses a standardized core syntax (lightning/omnistudiopubsub) making it easy to share data across Salesforce pages through Flexcards and Omniscripts.
The new Omnistudio makes the customer experience feel much snappier, which in turn reduces drop-off rates and improves how often people complete those steps.
Here’s what you'll experience after moving to the core:
Accelerated interactions: You can see up to 35% faster loading times across pages where these components run. New toggle in Omnistudio Settings lets you switch from using older Apex classes to using efficient, secure in-platform application programming interfaces (APIs) instead, which speeds up operations.
Community user speed: If your customer-facing applications, like onboarding flows, are in Experience Sites built with Lightning Web Runtime (LWR), users can see interactions load over 30% faster.
Note: All data presented above is derived from internal testing and results may vary.
Making sure everyone can access and use these digital experiences is important. Omnistudio and Flexcard elements have been specifically evaluated and enhanced to meet accessibility standards. We’re working to make all Omnistudio components highly accessible on the standard runtime. Edit block, Currency fields, URLs, Date-time pickers, Multi-selects, Passwords, Step Chart, and many more elements have been enhanced for better accessibility.
And so, you get the drift: the new Omnistudio makes your operations faster and better. For starters, launch your sites with up to nine times faster component activation and a 50% combined runtime performance gain. The all-new Omnistudio on Salesforce core can change your low-code development experience. You can finally stop relying on outdated packages and witness the power of native Salesforce integration today. Explore the all-new Omnistudio today!
Note: All data presented above is derived from internal testing and results may vary.
This article is for informational purposes only. This article features products from Salesforce, which we own. We have a financial interest in their success, but all recommendations are based on our genuine belief in their value.
Omnistudio is Salesforce’s low-code digital experience suite that helps you design guided digital experiences —so you can build scalable, industry-ready applications faster.
Omnistudio integrates seamlessly with Salesforce data and external systems using declarative tools like Data Mapper and Integration Procedures. You can orchestrate complex data operations across multiple sources without custom code.
Omnistudio is a low-code solution. It features drag-and-drop visual designers for both the frontend (Omniscripts, Flexcards) and the backend logic (Data Mapper, Integration Procedures). While it supports extensibility via JavaScript (LWC) for edge cases, business users and admins can build and deploy sophisticated applications without code.
Its architecture uses server-side orchestration with Integration Procedures and Data Mapper, supports caching and conditional logic, and is optimized for high-volume processes (e.g., claims, activations). Built-in guardrails and runtime validation ensure enterprise-grade performance.
Yes. Omnistudio is designed to build customer-facing applications and internal applications. Solutions can be deployed natively to Experience Cloud sites or embedded in external websites, allowing you to engage customers and partners directly with secure, branded interactions.
Omnistudio provides granular control over the look and feel. You can use the visual designer for standard layouts or apply custom CSS and branding to ensure your digital interactions align perfectly with your corporate brand identity.