Multipliers for Salesforce Message Credits
Multipliers are based on SKU purchased
Upcoming Changes
Upcoming WhatsApp Multiplier Changes - Effective November 1, 2026
For contracts beginning on or after September 1, 2022, updated multipliers will apply from November 1, 2026. To view upcoming changes, see Salesforce Message Credits - WhatsApp for Marketing (1,000) .
Upcoming SMS Multiplier Changes - Effective November 1, 2026
For contracts beginning on or after September 1, 2022, updated multipliers will apply from November 1, 2026. To view upcoming changes, see Salesforce Message Credits - SMS (1000) Multiplier Table and Salesforce Message Credits - SMS for Marketing (1000) .
Upcoming RCS Multiplier Changes - Effective November 1, 2026
For contracts beginning on or after September 1, 2022, updated multipliers will apply from November 1, 2026. To view upcoming changes, see Salesforce Message Credits - RCS .
| Effective From Date | Record of Multipliers |
|---|---|
| September 15, 2026 - Present | Salesforce Message Credits - Email (1,000) |
| July 20, 2026 - September 14, 2026 | Salesforce Message Credits - Email (1,000) |
| March 15, 2026 - July 19, 2026 | Salesforce Message Credits - Email (1,000) |
| July 15, 2025 - March 14, 2026 | Salesforce Message Credits - Email (1,000)➚ |
| February 13, 2024 - July 14, 2025 | Salesforce Message Credits - Email (1,000) |
SMS
Mobile App
| Effective From Date | Multipliers for Salesforce Message Credits - Mobile App |
|---|---|
| November 1, 2025 - Present | Salesforce Message Credits - Mobile App |
| July 15, 2025 - October 31, 2025 | Salesforce Message Credits - Mobile App |
RCS
| Effective From Date | Multipliers for Salesforce Message Credits - RCS |
|---|---|
| Sep 1, 2026 - Present | Salesforce Message Credits - RCS |
| June 25, 2026 - Aug 31, 2026 | Salesforce Message Credits - RCS |