The Service Leader’s Guide to the Agentic Enterprise.
Every customer touchpoint can deepen loyalty – or damage it. So put the odds in your favour with human-agent collaboration. Here's your guide to agentic service: advice from companies using agents, practical demos, and updates from product experts.
But first: let's dive into the challenges, strategic goals, and market changes impacting service leaders across EMEA.
Top takeaways in under ten minutes.
From empowering reps with the right knowledge, to optimising field service operations, to resolving cases faster across every channel, there's a lot to learn about AI-powered service. So, catch up on the most important insights in this short video.
See agentic service in action.
Learn from leading companies.
Watch the full Service collection on Salesforce+.
Ready for more?
Let’s dive in deeper – and get you hands-on with the latest Salesforce technology. Read insights from thought-leaders, experience deep-dive demos, and register for your nearest in-person (or online) event.
State of Service Report, Seventh Edition
Webinar: Power Proactive Service and Continuous Improvement
Demo: Agentforce Service
Agentforce Service: ROI Calculator
Find Your Nearest Salesforce Event
