Gain policyholder trust, increase sales, and improve customer retention with simple, data-driven insights. Help insurance agents proactively retain policyholders, and service reps see what actions truly boost customer satisfaction.
Give coverage bankers and relationship managers the power to hit their numbers by understanding sales blindspots and engaging customers at the right time.
 
Get prescriptive account, referral, product, and personal performance analyses that help increase book of business, reduce customer and employee churn, and increase total assets under management.
Hit your branch targets for new customers and assets by automatically identifying your best leads, predicting customer churn, and detecting and preventing fraud.
 

8,000

spreadsheets per quarter eliminated

 

Citizens Bank has customized Einstein Analytics to deliver best in class business intelligence, helping our customers and colleagues reach their potential.”

MARK VALENTINO, MANAGING DIRECTOR, CITIZENS BANK
 
 
Optimize plant performance by measuring safety and compliance, manufacturing cycles, and capacity utilization with a single dashboard. Close the gap between sales, finance, operations, and channel partners.
Help field technicians, agents, and mobile workers deliver personalized, efficient service appointments. View all customer data in a simple app that analyzes all work orders and technician performance.
 
 
Spot trends, find answers, and create new best practices for your whole organization. Bring together all your data, like electronic health records, claims data, and clinical systems.
Build strong partnerships with physicians, cut maintenance costs with proactive service, manage sales pipeline and territories based on supplier actions, and create smarter marketing with real-world customer insights.
 

18

day reduction in patient therapy*

 

With the adoption of the analytics platform we are now able to engage with over 2,000 of our customer service representatives which would impact thousands of patients.”

JENNIFER HIGGINS, SENIOR MANAGER BI, MCKESSON
 
 
Monitor and break down customer satisfaction scores across stores, regions, trends over time, and more.
See how your field service representatives, and the stores they service, are impacting sales, CSAT, and customer traffic.
Easily understand how marketing directly affects leads, open pipeline, and more, and drill down by region, segment, and product.
 
 
Collect and connect data from multiple systems to have a single view over all correspondence channels, from simple “contact us” forms to controlled FOIA correspondence.
Better manage cases at every level of government with greater insight into program effectiveness, risk factors, demographic trends, and more.
 
Stop financial crimes from occurring with proactive notifications and alerts. Identify trends in credit and debit card fraud, identity theft, insurance fraud, and beyond.
Improve outcomes and reduce patient re-enrollment in substance abuse treatment programs. Quickly learn critical patient information, drill down for a comprehensive view, and identify red flags in treatment.