Transform your manufacturing operations with Manufacturing Cloud, the purpose-built AI CRM platform that unifies your sales, service and back office operations all on a deeply unified platform. Unlock siloed data, deliver personalized experiences and free your employees to focus on what matters most with AI agents.
Manufacturing Cloud is built on the Agentforce 360 Platform, Sales Cloud, and Service Cloud. Customers get the benefit of innovation updates three times per year. On top of that, we build the data model extensions that a manufacturer requires and have enhanced those with automation capabilities that result in streamlined processes.
Capture a complete picture of net new opportunities alongside customer sales agreements, long-term projects, and an accurate demand forecast with Manufacturing Cloud for Sales.
Accelerate service automation by orchestrating end-to-end processes for customer support, complaints, warranty claims automation, asset-centric service and product issues across departments with Manufacturing Cloud for Service.
Flow for Industries automates workflow fast and without code for processes like claims, rebates, service-parts forecasting, quoting, and more. Simplify integrations to connect enterprise data across workflow processes with declarative mapping. Improve service levels with connected products and a differentiated brand experience for customers.
Leverage generative AI to summarize revenue insights at scale.
Make fast, informed decisions with embedded insights, predictive recommendations, and visibility throughout the value chain. Understand the factors driving revenue performance and service precision. Identify pricing opportunities and develop pricing strategies. Drive market, product, and customer alignment with Manufacturing Intelligence.
Manage your entire book of business on a single platform. View opportunities, run-rate agreements, demand forecasts, and projects.
Optimize costs, deliver seamless customer and partner experiences, and develop new revenue streams.
Deliver agent-powered insights throughout the entire sales and revenue cycle.
From support, expert guidance, and resources to our trusted partner ecosystem, we’re here to help you get more value from Salesforce in the AI era.
Try Manufacturing Cloud free for 30 days. No credit card, no installations.
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Learn how Salesforce connects the value chain.
Manufacturing Cloud is the #1 AI CRM built for manufacturers, and a digital customer engagement platform that unifies the value chain. It helps unify opportunities with demand forecasts, enhance service to customers and distributors, and offer insights with contextualized data, AI, and analytics.
Manufacturing Cloud can help your business in various ways. Manage, grow, and forecast your entire top-line revenue, consolidate customer interactions into a single source of truth, strengthen partner relationships, and make faster, more informed decisions with actionable analytics.
To get started with Manufacturing Cloud, sign up for a free trial. New customers can purchase Manufacturing Cloud to access its manufacturing CRM features. Existing Salesforce customers can simply add manufacturing features to their existing Salesforce org by purchasing Manufacturing Cloud licenses.
There is a Manufacturing Cloud edition for every manufacturing business, regardless of size or goals. View detailed pricing.
