With Salesforce LiveMessage — formerly known as the company HeyWire — mobile messaging can be an easy, cost-effective cornerstone of your customer service strategy. See how you can meet the demands of ultra-connected customers with personalized messaging in our overview demo.
 
 

Customers want personal attention, even when they’re out and about. Now they can use their preferred messaging app — like SMS — to contact agents at any time, and be on their way.

 
Be there for customers the way a good friend is — with mobile messaging. Agents can send messages while having instant access to the information they need to address customers — all within the Lightning Console.
Boost agent productivity with a solution that lets agents manage multiple text conversations at once — with all the context and intelligence they need to resolve cases and deliver an awesome customer experience, every time.
You can start delivering lightning-fast customer service in a few easy steps. Plus, access our Success Community to learn from other users, and more.
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