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Health Cloud Pricing

Grow healthy relationships on a customer-first health platform.

First, choose the right healthcare product for your business needs

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Health Cloud Sales & Service Core

Foundational healthcare CRM with AI & Slack.

$ 350

USD/User/Month

(Billed annually)

Clinical & Insurance Data Models
Flex credits for AI, Agentforce, and Data
Slack Business+ with Slackbot, Tableau Next, Premier Success

Health Cloud Sales & Service Advanced

Healthcare CRM with advanced AI, Automation, and Trusted Security.

$ 525

USD/User/Month

(Billed annually)

Everything in core plus more AI, storage, automation, and security.
Backup & Recover, Archive, Data Detect, Security Center
Help Agent, Customer Signals Intelligence, Sales Programs

Health Cloud Service Max

The most comprehensive healthcare CRM for service

$ 700

USD/User/Month

(Billed annually)

Everything in advanced plus full suite of Agentforce for health and service.
All agents with unmetered usage of employee agents (incl. Coworker)
Workforce Management, Quality Management, Salesforce Maps Advanced

Health Cloud Sales Max

The most comprehensive healthcare CRM for sales.

$ 700

USD/User/Month

(Billed annually)

Everything in advanced plus full suite of Agentforce for health and sales.
All agents with unmetered usage of employee agents (incl. Coworker)
Salesforce Contracts, Contact Center (Digital)

Health Cloud Sales & Service Max

The most comprehensive healthcare CRM - one edition that does it all.

$ 725

USD/User/Month

(Billed annually)

Everything in advanced plus full suite of Agentforce for health, sales & service.
All agents, with unmetered usage of employee agents (incl. Coworker)
Workforce Management, Quality Management, Salesforce Maps
Salesforce Contracts, Contact Center (Digital)

This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.

Compare editions and top features

Download the comparison chart

	Health Cloud Sales & Service Core $ 350 user/month $ 350 user/month 350 € user/month AU$ 490 user/month 42,000 円 user/month 3,500 kr user/month £ 280 user/month	Health Cloud Sales & Service Advanced $ 525 user/month $ 525 user/month 525 € user/month AU$ 735 user/month 63,000 円 user/month 5,250 kr user/month £ 420 user/month	Health Cloud Service Max $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7,000 kr user/month £ 560 user/month	Health Cloud Sales Max $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7,000 kr user/month £ 560 user/month	Health Cloud Sales & Service Max $ 725 user/month $ 725 user/month 725 € user/month AU$ 1,015 user/month 87,000 円 user/month 7,250 kr user/month £ 580 user/month
Agentforce for Health Cloud	Available for purchase	Available for purchase
Clinical and Insurance Data Models
Social Determinants
Integrated Care Management
Utilization Management
Advanced Therapy Management
Slack	Slack Business+ with Slackbot	Slack Business+ with Slackbot	Slack Enterprise+ with Slackbot	Slack Enterprise+ with Slackbot	Slack Enterprise+ with Slackbot
Tableau Next	Standard Consumer	Standard Consumer	Standard Creator	Standard Creator	Standard Creator
Premier Success
Data 360
Flex Credits	500K Flex Credits/org/year	1M Flex Credits/org/year	2.75M Flex Credits/org/year	2.75M Flex Credits/org/year	2.75M Flex Credits/org/year
Agentforce Coworker			Unmetered usage	Unmetered usage	Unmetered usage

	Health Cloud Sales & Service Core $ 350 user/month $ 350 user/month 350 € user/month AU$ 490 user/month 42,000 円 user/month 3,500 kr user/month £ 280 user/month	Health Cloud Sales & Service Advanced $ 525 user/month $ 525 user/month 525 € user/month AU$ 735 user/month 63,000 円 user/month 5,250 kr user/month £ 420 user/month	Health Cloud Service Max $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7,000 kr user/month £ 560 user/month	Health Cloud Sales Max $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7,000 kr user/month £ 560 user/month	Health Cloud Sales & Service Max $ 725 user/month $ 725 user/month 725 € user/month AU$ 1,015 user/month 87,000 円 user/month 7,250 kr user/month £ 580 user/month
Clinical and Insurance Data Models
Health Timeline
Patient and Member Card
Social Determinants
Patient Prioritization Page (Today Page)
Care Team and Household Map
Care Gaps
Care Team Collaboration
Referral Management
Utilization Management
Authorizations
Program Management
Care Plan Customization and Management
Assessments
Campaigns and Journeys
Risk Stratification
EHR Integration
HL7-Compliant Interface

	Health Cloud Sales & Service Core $ 350 user/month $ 350 user/month 350 € user/month AU$ 490 user/month 42,000 円 user/month 3,500 kr user/month £ 280 user/month	Health Cloud Sales & Service Advanced $ 525 user/month $ 525 user/month 525 € user/month AU$ 735 user/month 63,000 円 user/month 5,250 kr user/month £ 420 user/month	Health Cloud Service Max $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7,000 kr user/month £ 560 user/month	Health Cloud Sales Max $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7,000 kr user/month £ 560 user/month	Health Cloud Sales & Service Max $ 725 user/month $ 725 user/month 725 € user/month AU$ 1,015 user/month 87,000 円 user/month 7,250 kr user/month £ 580 user/month
Chatter
Salesforce Mobile App
Files
Topics and Recommendations
Slack	Slack Business+ with Slackbot	Slack Business+ with Slackbot	Slack Enterprise+ with Slackbot	Slack Enterprise+ with Slackbot	Slack Enterprise+ with Slackbot

	Health Cloud Sales & Service Core $ 350 user/month $ 350 user/month 350 € user/month AU$ 490 user/month 42,000 円 user/month 3,500 kr user/month £ 280 user/month	Health Cloud Sales & Service Advanced $ 525 user/month $ 525 user/month 525 € user/month AU$ 735 user/month 63,000 円 user/month 5,250 kr user/month £ 420 user/month	Health Cloud Service Max $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7,000 kr user/month £ 560 user/month	Health Cloud Sales Max $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7,000 kr user/month £ 560 user/month	Health Cloud Sales & Service Max $ 725 user/month $ 725 user/month 725 € user/month AU$ 1,015 user/month 87,000 円 user/month 7,250 kr user/month £ 580 user/month
Case Auto-Assignment
Web and Email Case Capture
Case Email Auto-Response
Case Escalation Rules and Queues
Lead-Contact Account Management
Service Console Apps
Knowledge (Read-Only)
Omni-Channel Routing
Omni-Channel Supervisor
Knowledge (Read-Write)	Additional $75 USD/user/month
Case Milestone Tracker
Computer Telephony Integration (CTI)
Orders Management
Service Contracts and Entitlements
Advanced Case Management

	Health Cloud Sales & Service Core $ 350 user/month $ 350 user/month 350 € user/month AU$ 490 user/month 42,000 円 user/month 3,500 kr user/month £ 280 user/month	Health Cloud Sales & Service Advanced $ 525 user/month $ 525 user/month 525 € user/month AU$ 735 user/month 63,000 円 user/month 5,250 kr user/month £ 420 user/month	Health Cloud Sales Max $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7,000 kr user/month £ 560 user/month
Social Customer Service
Chat (Live Agent)	Additional $75 USD/user/month
Facebook Messenger	Additional $75 USD/user/month	Additional $75 USD/user/month	Additional $75 USD/user/month
Next Best Action
Help Center
Help Agent	Available for purchase
Agentforce Contact Center Digital	Available for purchase	Available for purchase

	Health Cloud Sales & Service Core $ 350 user/month $ 350 user/month 350 € user/month AU$ 490 user/month 42,000 円 user/month 3,500 kr user/month £ 280 user/month	Health Cloud Sales & Service Advanced $ 525 user/month $ 525 user/month 525 € user/month AU$ 735 user/month 63,000 円 user/month 5,250 kr user/month £ 420 user/month	Health Cloud Service Max $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7,000 kr user/month £ 560 user/month	Health Cloud Sales Max $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7,000 kr user/month £ 560 user/month	Health Cloud Sales & Service Max $ 725 user/month $ 725 user/month 725 € user/month AU$ 1,015 user/month 87,000 円 user/month 7,250 kr user/month £ 580 user/month
Tableau Next	Standard Consumer	Standard Consumer	Standard Creator (unmetered usage)	Standard Creator (unmetered usage)	Standard Creator (unmetered usage)
Customizable Reports and Dashboards
Advanced Reporting Features
Health Intelligence	Available for purchase	Available for purchase
Customer Signals Intelligence	Available for purchase			Available for purchase
Customer Signals Intelligence (CSI) Score

	Health Cloud Sales & Service Core $ 350 user/month $ 350 user/month 350 € user/month AU$ 490 user/month 42,000 円 user/month 3,500 kr user/month £ 280 user/month	Health Cloud Sales & Service Advanced $ 525 user/month $ 525 user/month 525 € user/month AU$ 735 user/month 63,000 円 user/month 5,250 kr user/month £ 420 user/month	Health Cloud Service Max $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7,000 kr user/month £ 560 user/month
Opportunity Tracking
Task Management, Activity Feed
Next Best Action
Offline Access
Quotes
Contracts
Work Order Management
Asset Management and Product Tracking
Sales Emails			Available for purchase
Account Research	Available for purchase		Available for purchase
Momentum	Available for purchase	Available for purchase	Available for purchase
Sales Insights	Available for purchase		Available for purchase
Salesforce Contracts	Available for purchase	Available for purchase	Available for purchase
Digital Insurance	Available for purchase	Available for purchase	Available for purchase

	Health Cloud Sales & Service Core $ 350 user/month $ 350 user/month 350 € user/month AU$ 490 user/month 42,000 円 user/month 3,500 kr user/month £ 280 user/month	Health Cloud Sales & Service Advanced $ 525 user/month $ 525 user/month 525 € user/month AU$ 735 user/month 63,000 円 user/month 5,250 kr user/month £ 420 user/month	Health Cloud Service Max $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7,000 kr user/month £ 560 user/month	Health Cloud Sales Max $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7,000 kr user/month £ 560 user/month	Health Cloud Sales & Service Max $ 725 user/month $ 725 user/month 725 € user/month AU$ 1,015 user/month 87,000 円 user/month 7,250 kr user/month £ 580 user/month
OmniStudio
OmniScript
FlexCards
Intelligent Document Automation
Decision Tables
Business Rules Engine
Integration Procedures
Data Processing Engine
Email Integration with Gmail
Data storage	20MB/user	1GB storage/user	1GB storage/user	1GB storage/user	1GB storage/user
Web Services API
Custom Profiles and Page Layouts
Lightning App Builder
AppExchange App Integration
Email Templates
File Storage Per User
Lightning Flow Automation (Flow + Process Builder)	Unlimited	Unlimited	Unlimited	Unlimited	Unlimited
Unlimited Custom Applications
Developer Sandbox
Developer Pro Sandbox	Available for purchase
Roles and Permissions
Record Types (Per Object)
Full Sandbox	Available for purchase	1 Full Sandbox included per org	1 Full Sandbox included per org	1 Full Sandbox included per org	1 Full Sandbox included per org
Partial Sandbox	1 partial sandbox included per org	1 partial sandbox included per org	1 partial sandbox included per org	1 partial sandbox included per org	1 partial sandbox included per org
Salesforce Identity
Approval Processes
Security Center	Available for purchase
Data Detect	Available for purchase
Salesforce Backup & Recovery	Available for purchase	10 GB Data, 10 GB Files	10 GB Data, 10 GB Files	10 GB Data, 10 GB Files	10 GB Data, 10 GB Files
Salesforce Archive	Available for purchase	10 GB Data, 10 GB Files	10 GB Data, 10 GB Files	10 GB Data, 10 GB Files	10 GB Data, 10 GB Files

	Health Cloud Sales & Service Core $ 350 user/month $ 350 user/month 350 € user/month AU$ 490 user/month 42,000 円 user/month 3,500 kr user/month £ 280 user/month	Health Cloud Sales & Service Advanced $ 525 user/month $ 525 user/month 525 € user/month AU$ 735 user/month 63,000 円 user/month 5,250 kr user/month £ 420 user/month	Health Cloud Service Max $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7,000 kr user/month £ 560 user/month	Health Cloud Sales Max $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7,000 kr user/month £ 560 user/month	Health Cloud Sales & Service Max $ 725 user/month $ 725 user/month 725 € user/month AU$ 1,015 user/month 87,000 円 user/month 7,250 kr user/month £ 580 user/month
Data Cloud	250k credits/org/year	250k credits/org/year	2.5M Flex Credits per org/year (Agentforce + Data Cloud)	2.5M Flex Credits per org/year (Agentforce + Data Cloud)
Flex Credits	500K Flex Credits/org/year	1M Flex Credits/org/year	2.75M Flex Credits/org/year	2.75M Flex Credits/org/year	2.75M Flex Credits/org/year
Agentforce Coworker			Unmetered usage	Unmetered usage	Unmetered usage
Agentforce for Health Cloud	Available for purchase	Available for purchase
Customer Community Plus for Health Cloud	Available for purchase	Available for purchase		Available for purchase
Feedback Management	Available for purchase	Available for purchase		Available for purchase
Service Cloud Voice	Available for purchase	Available for purchase		Available for purchase
Scheduler	350 service appts/mo	400 service appts/mo	400 service appts/mo	400 service appts/mo	400 service appts/mo
Salesforce Maps Advanced	Available for purchase	Available for purchase	Available for purchase
Sales Planning	Available for purchase	Available for purchase	Available for purchase
Sales Programs	Available for purchase		Available for purchase
External Apps for Health	Available for purchase	Available for purchase	Available for purchase
Salesforce Spiff	Available for purchase	Available for purchase	Available for purchase
Agentforce Contact Center - Workforce Management	Available for purchase	Available for purchase
Quality Management	Available for purchase	Available for purchase

	Health Cloud Sales & Service Core $ 350 user/month $ 350 user/month 350 € user/month AU$ 490 user/month 42,000 円 user/month 3,500 kr user/month £ 280 user/month	Health Cloud Sales & Service Advanced $ 525 user/month $ 525 user/month 525 € user/month AU$ 735 user/month 63,000 円 user/month 5,250 kr user/month £ 420 user/month
Salesforce Foundations
Agentforce Flexible Agreement	Available for purchase	Available for purchase
Marketing Campaign Templates*
Email Nurtures*
Audience Segmentation*
Direct Payment Links (Commerce Pay Now)*
Premier Success

*Agentforce requires the $0 Foundations SKU, which includes 1,000 leads, marketing email campaigns, Commerce Storefront, MIAW, and Data 360 segmentation & activation credits. Additional credits, data storage, or channels may be required depending on usage.

Extend the power of Health Cloud with these related apps and add-ons

Agentforce for Health Cloud

Boost productivity with limitless assistive AI, purpose-built for Health Cloud.

Data 360 for Health

Starting at $0 USD (Provisioning)

Personalize every patient, provider, and partner interaction and drive measurable outcomes with unified health insights.

View detailed pricing

Home Health

Starting at $30 USD/Login/Month

Deliver connected healthcare experiences in the home.

View detailed pricing

Provider Network Management

$100 USD/User/Month

Transform provider network management and self-service.

View detailed pricing

Digital Insurance

Starting at $180,000 USD/Year/Org

Transform quoting, enrollment, benefits management, and renewals.

View detailed pricing

Group Benefits

($60k/Per 3M Group Credits)

Automate your entire group benefits value chain on a single platform for faster speed to market.

*To be bought with Digital Insurance

View detailed pricing

Analytics for Health and Life Sciences

$165 USD/User/Month

Get AI-powered insights with pre-built analytics for providers, payers, and public health.

View detailed pricing

View add-ons

Next, choose the Success Plan that's right for you

From resources to embedded experts, get the right level of support and expert guidance for your business.

Premier Success Plan

Fast-track your success now with easy and expert guidance.

Included in all licenses

Access to 24/7 support
Expert coaching and education
Tailored assessments

Learn more

Signature Success Plan

Maximize ROI with proactive, personalized expertise.

Contact your account executive

Designated technical account manager
Proactive monitoring
Key event management
Fastest 24/7 support response times

Learn more

Find your path to AI success with the right experts and apps

Leverage Professional Services and Salesforce Certified Partners for the expertise, agents, and apps needed to unlock your data and secure long-term AI success. Depending on your unique needs, engaging one or both can maximize your ROI.

Professional Services

Realize value quickly and become self-sufficient with Salesforce.

Learn about Professional Services

Partners

Connect with agents, apps, and experts to build and grow your business with AI and Salesforce.

Learn more

Ready to take the next step with the #1 Agentic CRM?

Start your trial.

Try Health Cloud free for 30 days. No credit card. No installations.

Try for free

Talk to an expert.

Tell us a bit more so the right person can reach out faster.

Request a call

Watch a demo.

Learn how Salesforce empowers healthier connections.

See demo

Health Cloud Pricing FAQs

Salesforce has all kinds of add-ons, apps, and additional products to help your company stay ahead in your industry. Call us at 1-800-664-9073 to discuss exactly what kind of products you’re looking to add and how we can help.

We know things don’t always go according to plan, and we’re here and will try our best to support. Reach out to a sales representative at 1-800-664-9073 to discuss options.

Yes. Customers have the flexibility to buy industry products alongside other Salesforce products, such as Sales Cloud or Service Cloud. Talk to your sales rep about what products are right for your organization.

In many cases, Salesforce products integrate directly with many outside applications and systems to help you connect your data. For those that don’t have built-in integration, like on-premises data sources, you can purchase licenses of MuleSoft, work with our integration partners, or use apps on AppExchange.

Talk to a sales representative to get an idea of what integration solution works best with the Salesforce products you use.

We offer several advisory, adoption, and support plans to our customers. To learn more, visit Success Cloud.

You can add products or upgrade at any time, but some products may need to scale together. Reach out to our sales department at 1-800-664-9073 to see what works for your business.

Agentforce for Healthcare helps care teams, clinicians, and service representatives with AI-driven automation, bringing them together on a unified platform. This increases operational efficiency and helps improve patient outcomes.

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