Rapid advancements in technology and globalization are propelling businesses into the Age of the Customer. Discover how Salesforce helps you create new paths to a more informed, more connected, and more demanding customer.

 

Global leaders discuss new models for leadership in the Age of the Customer.

 
Sultan Mahmood (Global AI Lead, PwC) on how artificial intelligence will shape the global workforce in the next twenty years and help companies deliver a superior customer experience.
Read insights from panelists at the Fortune CEO Series on how a purpose-driven culture helps companies move faster and be more agile.
Business leaders discuss the responsibility to create positive change both at their companies and in the greater community, the planet, and society as a whole. Featuring Tony Prophet (Chief Equality Officer, Salesforce), Cherie Blair CBE, QC (Founder, Cherie Blair Foundation for Women), Michael Møller (Director-General, United Nations), and Oliver Lee (CEO, The Challenge); moderated by Adam Lashinsky (Executive Editor, Fortune).
 

How do CEOs nurture collaboration and build platforms that enable positive change? Marc Benioff hosts a star-studded luncheon with Paul Polman (Unilever), Mary Barra (General Motors), Peter Maurer (International Committee of the Red Cross), Bernard Tyson (Kaiser Permanente), will.i.am (i.am.angel).

Marc Benioff (Salesforce) writes about the new role of the CEO. Read his article "4 ways to close the inequality gap in the Fourth Industrial Revolution."

Find out how business can be a platform for change with Peter Schwartz (Salesforce), Rob Acker (Salesforce.org), and Christoph Benn (The Global Fund) at the 47th World Economic Forum Annual Meeting in Davos, Switzerland.

 
 
 

1,379 CEOs share the impact of globalization and technology on business growth, talent, trust, and society at large — from PwC’s 20th Annual Global CEO Survey.

 
 

77%

of CEOs are concerned that key skills shortages could impair their company’s growth.

 

69%

of CEOs say it’s harder for businesses to sustain trust.

 

79%

of CEOs believe technology will cause job losses over the next five years.

 

See how trailblazing CEOs are connecting with their customers in new ways.

 

Join Deborah Dugan as she talks about the Millennial mindset, empowering customers, and leveraging technology to inspire on a global level.

Get an insider’s take on how Jeff Dailey is centering Farmers Insurance around the end consumer.

 
 
 

Discover how customer expectations are shifting across sales, service, and marketing in this groundbreaking global research report. And find more data-driven insights relevant to your business below.