The Salesforce Platform for Government enables your organization to build, integrate, and deploy any type of government app, for any need. You can create personal productivity apps — email, calendar, and spreadsheets — or full-blown enterprise apps for policy and program, project management, citizen service, budget and finance, and much more.
The flexibility underlying the Salesforce Lightning Platform service and supporting ecosystem allows government organizations to integrate and to adapt solutions to precisely fit the outcomes of a misson. Salesforce provides all the developer environments, resources, tools, documentation, and content so you can build in confidence. And it helps address governments’ specific high-priority security requirements with real-time, transparent display of performance, security, and data safeguards.
With powerful APIs, your organization can build apps that seamlessly integrate with back-office data, and keep your business agile. Modernize cross-functional processes and make it easy for users to collaborate across any device. Salesforce ranks as the Leader in the Gartner Magic Quadrant for “Enterprise High-Productivity Application Platform as a Service” (PaaS). Independent studies conducted by leading industry analysts such as Gartner, Forrester, and IDC (International Data Corporation) show the cost effectiveness and the large ROI potential of the Salesforce Platform. In IDC’s recent study, published in July 2016, the following key business value results were cited:
Government CRM solutions from Salesforce are revolutionizing the capabilities of the public sector just as it has the private sector. Today’s most innovative governments are adopting the service models of business, viewing their citizens as customers, because today’s voter expects public sector agencies to deliver the same high-quality service as the private sector. Salesforce government CRM helps agencies build stronger connections between citizens, employees, governments, services, and the information they all need. That makes government more responsive, effective, and above all, efficient.