Our Deliver Any Channel Service solution was designed with customer satisfaction and loyalty in mind. Deliver fast and friendly support via SMS, Facebook Messenger, WeChat, and more with Messaging. Interact with shoppers in real time as they browse your website or app thanks to Chat and AppExchange capabilities. Help shoppers find answers quickly and on their own terms by building tailored self-service communities. And empower your entire service department with Einstein Bots and predictive artificial intelligence (AI) technologies.
Want to deliver faster, smarter service across all your retail channels? Sign up today for our free 30-day trial of Service Cloud.