At Salesforce, trust is our #1 value and nothing is more important than the success of our customers and the protection of our customers’ data. Salesforce's robust privacy and security program meets the highest standards in the industry. We have consistently reinforced our commitment to protecting our customers’ through our actions over the last few years:
- In October 2015, within hours of the European Court of Justice invalidating the EU-U.S. Safe Harbor program, we offered all of our customers a data processing addendum that allowed them to continue to transfer data to Salesforce without interruption.
- In November 2015, we became the first top 10 software company to achieve approval for binding corporate rules for processors from European data protection authorities.
- In August 2016, we became one of the first companies to certify compliance with the EU-U.S. Privacy Shield Framework.
Additionally, Salesforce's Trust and Compliance documentation describes the architecture and infrastructure of our services, the security- and privacy-related audits and certifications our services have received, applicable administrative, technical, and physical controls, and sub-processors and other entities material to our services.