How SWBC Transformed to a Virtual Business Model
How SWBC Transformed to a Virtual Business Model
Limited customer interactions require financial services companies to schedule at-scale virtual customer meetings. Financial institutions are struggling to keep their employees safe while also confronting increased customer call and inquiry volumes due to COVID-19. This pain is often felt across the company - disconnected channels, inconsistent or undefined processes, and long wait times that result in poor customer experiences. Learn how companies like SWBC effectively transformed their business to work from home while still giving back to the community and meeting customer needs.
Watch the latest videos from Salesforce
A Single, 360 Shared View of Every Customer
The Ethical and Humane Use of Technology
Leading Through Change: Helping Business Manage Through Crisis
Join us for a new weekly series of virtual events to help our customers and community manage through crisis.
Southwest Airlines is a Trailblazer.
We're Stronger as Us. We're Stronger as Allies.
