Company milestones

2011

• 104,000 customers (as of July 31, 2011)
• Winter'11 is the 37th major product release in 12 years
• Acquired Dimdim, a leader in real-time communication technologies
• Acquired Manymoon, a leading developer of social productivity apps
• Dreamforce draws 45,000 registrants and 300 exhibitors from 60+ countries
• Launched Chatter.com
• Launched Service Cloud 3, the next generation of social contact centers
• Launched Jigsaw 2
• Launched the Social Enterprise
• Launched the Radian6 Social Marketing Cloud
• Acquired Radian6, the industry’s leader in social media monitoring and engagement
• Acquired Assistly, the customer support app for small business
• Acquired Model Metrics, a mobile and social cloud consulting services company
• Ethisphere Institute: Named one of the World’s Most Ethical Companies (5th consecutive year)
• Computerworld: Ranked in the top 10 of the “100 Best Places to Work in IT”
• Stevie Awards: Sales & Customer Service Solutions Technology Partner of the Year, for Jigsaw; Contact Center Solution (New Version)
• CRN: Top 20 Cloud Platform Vendor; Top 20 Cloud Software & Apps Vendor; Partner Programs Guide – 5 stars
• CRM Market Awards: Sales Force Automation; Enterprise Suite CRM, Midmarket Suite CRM, Small Business Suite CRM
• Gartner Magic Quadrant for CRM Customer Service Contact Centers – “Leader”
• Gartner Magic Quadrant for Sales Force Automation – “Leader”

2010

• 87,200 customers (as of October 31, 2010)
• 4,750 full-time employees
• $20+ million in grants by the Salesforce.com Foundation since inception
• 200,000+ employee hours donated across the globe
• 9,000+ nonprofits in 70 countries received donations of Salesforce CRM
• Winter ’11 is the 34th major product release in 11 years
• Dreamforce draws 30,000 registrants from 60+ countries
• 310,000 Force.com developers
• 185,000 custom applications built on the Force.com platform
• 400 native applications—and more than 1,000 total apps—available on the AppExchange
• 364,000+ test drives on the AppExchange
• 726+ million lines of Force.com (Apex) code; 1.9 million custom pages created with Force.com pages (Visualforce)
• Regularly handle 400 million transactions per day (nearly 50% via API)
• Partnered with Telegraph Media Group to launch the U.K.’s largest online debate and discussion forum for the 2010 general election
• Acquired Data.com, the largest contact database in the cloud
• Launched Chatter
• Partnered with VMware to launch VMforce, the fastest way to build enterprise Java apps
• Launched Database.com, the enterprise cloud database
• Launched Force.com 2, enterprise cloud platform services for building Cloud 2 apps
• Acquired Heroku, the frictionless, rock-solid Ruby platform
• Purchased 14 acres of undeveloped land in San Francisco for a new headquarters facility
• Ethisphere Institute: Named one of the World’s Most Ethical Companies (4th consecutive year)
• Intelligent Enterprise: Editors’ Choice Award (5th consecutive year)
• Intelligent Enterprise: Named one of “The Dozen” most influential companies for intelligent enterprises in 2010 (2nd consecutive year)
• FORTUNE: Named to “100 Best Companies to Work For” list (3rd consecutive year)
• FORTUNE: Ranked #4 on “100 Fastest-Growing Companies” list
• Forbes: Named to “100 Most Trustworthy Companies” list
• Stevie Awards: Most Innovative Company of the Year; Corporate Social Responsibility Program of the Year
• CODIE Awards: Best Mobile Experience (Salesforce CRM); Best Social Networking Solution (Service Cloud 2)
• Gartner Magic Quadrant for Sales Force Automation – “Leader”

2009

• 63,200 customers (as of July 31, 2009)
• 1.5 million subscribers (as of July 31, 2009)
• 3,650 full-time employees (as of July 31, 2009)
• $14+ million in grants by Salesforce.com Foundation since inception
• 125,000+ employee hours donated across the globe
• 5,500+ nonprofits in 60 countries received donations of Salesforce CRM
• Summer ’09 is the 29th major product release in less than 10 years
• 150,000 Force.com developers
• 110,000 custom applications built on the Force.com platform
• 200 native applications available on the AppExchange
• 300,000+ test drives on the AppExchange
• 45 million lines of Force.com (Apex) code; 180,000 custom interfaces created with Force.com pages (Visualforce)
• Frequently exceed 150 million transactions per day
• Opened new data center in Singapore, complementing two North American data centers
• 2009 CODIE Awards: Best Business Software Solution (Salesforce CRM), Best SaaS Solution (Salesforce CRM), Best Relationship Management Solution (Salesforce CRM – eighth consecutive year), Best Web Services Solution (Force.com), Best Collaboration Solution (Salesforce CRM’s ideas)
• Customer Interaction Solutions Magazine: 2009 CRM Excellence Award (Service Cloud)
• Ethisphere Institute: Named one of the world’s most ethical companies (third consecutive year)
• Forbes: Ranked #3 fastest-growing technology company behind Google (January)
• Fortune: Named to “100 Best Companies to Work For” list (January)
• Gartner Magic Quadrant for CRM Customer Service Contact Centers 2009 – “Leader”
• Gartner Magic Quadrant for Sales Force Automation 2009 – “Leader”
• Intelligent Enterprise: Editors’ Choice Award (fourth consecutive year)
• Intelligent Enterprise: Named to “Intelligent Enterprise Dozen” most influential companies for intelligent enterprises in 2009
• KMWorld: Named to “100 Companies that Matter in Knowledge Management” list
• Network Products Guide: 2009 Product Innovation Award in the Software as a Service and Cloud Computing category (Service Cloud)
• SearchCRM.com: 2008 Product of the Year Award (Best CRM Suite – Enterprise)
• Launch first application built on Force.com for the iPhone
• Launch Salesforce for Twitter
• Launch the “Service Cloud”
• Receive KCS verification for customer service & support solution from the Consortium for Service Innovation

2008

• 51,800 customers (as of October 31, 2008)
• 1.1 million subscribers (as of January 31, 2008)
• 3,300 full-time employees (as of October 31, 2008)
• $38 million in cash and non-cash giving (as of September 2008) by Salesforce.com Foundation
• 100,000 Force.com developers
• 85,000+ custom applications built on the Force.com platform
• 800+ applications from 460+ partners available on the AppExchange 
• 300,000+ test drives on the AppExchange
• 11 million lines of Apex code; 34,000 custom interfaces created with Force.com pages
• 5,000+ nonprofits in 56 countries using Salesforce CRM on a donated basis
• $13+ million in grants distributed
• 90,000+ salesforce.com employee hours donated across the globe
• Acquired InStranet
• Announced partnerships with Amazon.com Web Services and Facebook; extended partnership with Google
• First Dreamforce Europe user conference
• Ranked #2 fastest-growing technology company behind Google by Forbes
• Ranked fastest-growing enterprise software company in the world by Barron’s
• CRN ranks “software as a service” among Top 25 Tech Breakthroughs of All Time
• Launched Force.com sites
• Launched Salesforce CRM for Google Apps
• Gartner Magic Quadrant for Sales Force Automation 2008 – “Leader”
• Gartner Magic Quadrant for Enterprise Application Servers 2008 – “Visionary”
• CRM Magazine Market Leader Awards: Mid-Market CRM Suite, Sales Force Automation, Enterprise, and Small Business CRM Suites
• SearchCRM Product of the Year Awards: Best Software Automation (Salesforce CRM SFA), Best Online Service (Salesforce CRM Customer Portal)
• 2008 Codie Awards: Best On-Demand Platform (Force.com), Best Relationship Management Solution (Salesforce CRM), Best SaaS Solution (Salesforce CRM)
• Forrester Groundswell Award: IdeaExchange
• eWEEK Channel Insider’s Product of the Year: Best Business Application
• eWEEK Excellence Award for Business Applications: Salesforce Spring ’08
• 2008 TMC Labs Innovation Award: Salesforce CRM Call Center and Salesforce CRM Customer Portal
• Customer Interaction Solutions 2008 IP Contact Center Technology Pioneer Award: Salesforce CRM Call Center and Salesforce CRM Customer Portal
• Ethisphere magazine: Named one of the world’s most ethical companies for 2008
• Aberdeen Group: Named salesforce.com one of the Top Ten Most Influential Technology Vendors
• 2007 American Business Awards, Best New Product/Service (Computer Hardware or Services): Salesforce CRM for Google AdWords
• CRM Magazine: Named Marc Benioff CEO of the Year

2007

• 41,000 customers (as of January 31, 2008)
• 1.1 million subscribers (as of January 31, 2008)
• 2,600+ full-time employees (as of January 31, 2008)
• $23 million in cash and non-cash giving by Salesforce.com Foundation
• 70,000 community volunteer hours donated by salesforce.com employees
• 2,600 nonprofits using Salesforce CRM on a donated basis 
• Hit 100-million transactions in 1 day (July 26, 2007)
• 700+ applications available on the AppExchange 
• 245,000 test drives and 34,200 installations on the AppExchange
• Ranked #3 on Forbes Top 25 Fastest Growing Companies 
• CECP Award: 7th Annual Excellence in Corporate Philanthropy Award 
• CODIE Award: Best On-Demand Platform and Best CRM (5th consecutive year)
• InfoWorld: Technology of the Year (Salesforce CRM)
• Launch Salesforce CRM Group Edition for Google AdWords 
• Launch Salesforce CRM Content 
• Gartner Magic Quadrant for Sales Force Automation – Ranked a “Leader”
• Ranked as one of the world’s most ethical companies by Ethisphere magazine
• Won 4 CRM Market Awards, including Best Midmarket Suite CRM, Best Small Business Suite CRM , Best SFA, Influential Leader: Marc Benioff
• Largest customer deployment with Japan Post Network– 40,000 subscriptions
• Launch Visualforce
• Launch Force.com “platform as a service”
• InfoWorld 100 – Schumacher Group (for implementation of SFA)
• Launch Salesforce CRM Ideas

2006

• 29,800 customers and 646,000 subscribers (as of January 31, 2007)
• 1,800+ full-time employees
• $17,567,702 in cash and non-cash giving by Salesforce.com Foundation and 18,748 paid community volunteer hours logged by saleforce.com employees
• 1,000 nonprofits now using company’s on-demand service free of charge; almost 40,000 employee hours donated globally
• For the first time, 50-million transactions recorded in 1 day (July 31, 2006)
• Launch AppExchange and development platform
• More than 400 AppExchange applications created by salesforce.com partners and developers
• 170,000 test drives on the AppExchange; 16,000 installations initiated
• Launch Salesforce CRM Partners for channel management
• Business Ethics magazine: 100 Best Corporate Citizens (#7)
• InfoWorld: Technology of the Year (Salesforce CRM)
• BusinessWeek: Top 100 Innovators Award  
• Business 2.0: Next Net 25: AppExchange 
• eWEEK: Excellence Award Winner
• CODIE Award: Best CRM

2005

• 20,500 customers and 393,000 subscribers (as of January 31, 2006)
• 1,100+ full-time employees
• $6,164,866 in cash and non-cash giving by Salesforce.com Foundation and 10,315 paid volunteer hours logged by salesforce.com employees
• InfoWorld:Technology of the Year
• Wired Magazine: The Wired 40 (#20)
• InfoWorld: Top score in InfoWorld CRM Shootout 
• AMR Research: Innovation Award 
• CODIE Award: Best CRM and Best Application Management Solution (AppExchange)
• Gartner Vision Events Midsize Enterprise Summit: Best Execution of a Midmarket IT Solution 
• SOA Web Services Journal: Best Grassroots Use of Web 2.0

2004

• 13,900 customers and 227,000 subscribers (as of January 31, 2005)
• 675+ full-time employees
• $2,845,079 in cash and non-cash giving by Salesforce.com Foundation and 7,740 paid volunteer hours logged by salesforce.com employees
• InfoWorld: Technology of the Year
  
• PC Magazine: Editors’ Choice Award
• Aberdeen: Top Ten “What Works” Award 
• Forrester Research: Highest Overall Score, “Forrester Wave: Hosted Sales Force Automation”
• CODIE Award for Best CRM 
• Gartner Vision Events Midsize Enterprise Summit: Best Execution of a Midmarket IT Solution

2003

• 8,700 customers and 127,000 subscribers (as of January 31, 2004)
• 400+ employees with operations in USA, Australia, Japan, Ireland, UK, France, Spain, and Germany
• $1,007,842 in cash and non-cash giving by Salesforce.com Foundation and 2,125 paid volunteer hours logged by salesforce.com employees 
• Editors’ Choice Award, PC Magazine 
• InfoWorld: Best Hosted Application Award
• Forbes, Best of the Web
  
• Forbes Top 10 Entrepreneurs (CEO)
• Aberdeen: Top Ten “What Works” Award 
• Computing Magazine: Enterprise Product of the Year 
• CRM Excellence Award 
• CODIE Award for Best CRM 
• Points of Light Foundation Award for Excellence in Corporate Community Service

2002

• 5,700 customers and 76,000 subscribers (as of January 31, 2003)
• Launch Salesforce CRM Enterprise Edition with advanced functionality 
• Launch wireless capabilities
• PC Magazine, Editors’ Choice Award
• Named to Computerworld Premier 100 
• Influential Leader Award for CEO Marc Benioff
• Aberdeen: Top Ten “What Works” Award 
• CODIE Award for Best CRM

2001

• 3,500 customers and 53,000 subscribers (as of January 31, 2002)
• Launch first online CRM app encompassing sales force automation, marketing automation, and customer service and support 
• InfoWorld’s Top 10 Technology of the Year
• Cited as “Fastest Growing Online CRM Company” by Morgan Stanley 
• AOL/Time Warner: 15th Annual National Philanthropy Day Awards Ceremony Recognition

2000

• 1,500 customers and 30,000 subscribers (as of January 31, 2001)
• Launch first online sales force automation solution aimed at CRM application market 
• New headquarters: San Francisco’s Landmark Building in downtown San Francisco
• Colin Powell helps launch Salesforce.com Foundation

1999

• Founders launch salesforce.com in small San Francisco apartment
• “The End of Software” revolution begins