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How is SaaS Different?

The SaaS business model and underlying technologies differ from those of traditional software vendors and products in several ways:


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No Vendor Lock-in

Because SaaS applications are subscription based, customers can always choose not to renew if they’re dissatisfied, making providers more accountable.

 
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No Large Up-Front Investment

With SaaS applications, customers avoid the large initial investment in an IT infrastructure and the day-to-day responsibility of maintaining that infrastructure.

 
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No Maintenance Headaches

SaaS customers all share the same provider infrastructure, which centralizes administration and updates. Plus, integration is simpler because there’s no need to support several platforms and multiple versions.

 
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No Steep Learning Curve

SaaS applications use a familiar Internet interface, so customers expect the ease of use and constant innovation of the consumer Web, helping to drive adoption.

 
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No Outdated Solutions

SaaS applications are innovating at a rapid rate because developers are focused on what’s next rather than on maintaining numerous versions of old code. SaaS vendors use the same technology architecture as the best consumer Web: companies like eBay, Google, and Yahoo!, which enables the same levels of continuous innovation.

 

"The 7 Secrets of SaaS Startup Success"

With the SaaS model, vendors can enjoy low barriers to entry and unprecedented opportunities as well as new risks and challenges. Creating and managing a SaaS company demands a new way of running a business. Learn from successful SaaS companies and salesforce.com ISV Partners in this whitepaper.


 




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