Agentforce on Help has just been named the #1 Agentic Help Solution by Futurum Research
Read the reportAgentforce customer stories
Discover how Agentforce transforms your business and brings you into the agentic future. Explore how Agentforce, built on the deeply unified Salesforce Platform, can help you exceed customer expectations, improve employee productivity, and autonomously get work done.
These companies are unleashing digital labour with Agentforce
Customer Story
Northern Trains will make travel more accessible with Agentforce help.
Agentforce will power 5,000 chats yearly with instant travel info and assist requests.
Customer Story
Agentforce helps Prudential’s retirement sales team focus on customer and advisor connections.
AI agents give wholesalers more time by alleviating
administrative tasks so they can focus on building relationships.
Customer Story
Q&A with CEO Mel Raines on the Indiana Fever's meteoric rise.
With help from Salesforce, the Fever are turning Gainbridge Fieldhouse moments into lifetime fandom.
Customer Story
Good360 routes disaster recovery donations 3x faster with Agentforce.
AI agents help them to distribute more unused goods and lower their carbon footprint by up to 20%.
Customer Story
Agentforce resolves 80% of visitor issues on the Salesforce Help site.
Agentforce makes self-help service fast and personal. Here’s how.
Customer Story
Finnair’s Finnish hospitality shines with Agentforce's 24/7 support.
A digital workforce will resolve 80% of customer service questions.
Customer Story
Fisher & Paykel delivers luxury service at scale with Agentforce.
Self-service rates will soar to 65% with step-by-step troubleshooting from autonomous agents.
Customer Story
Agentforce helps Fujitsu handle 120% more enquiries with no extra staff.
Digital labour helps reps manage and prioritise their cases efficiently, even during demand surges.
Customer Story
Heathrow to ease travel and grow revenue with agent-first experiences.
See how the airport will use AI to personalise experiences for 83 million passengers every year.
Customer Story
Indeed will speed up hiring with Agentforce’s digital workforce.
Fewer administrative tasks helps Indeed employees focus on their mission: helping people get jobs.
Customer Story
Kawasaki Engines substantially boosts CSAT scores with Salesforce.
See how unifying data improves team productivity, customer satisfaction and AI effectiveness.
Customer Story
SharkNinja speeds up service with Agentforce’s instant answers.
Digital labour serves up order updates, troubleshooting tips and personalised support 24/7.
Customer Story
The Adecco Group connects 1:1 with each job seeker with Agentforce.
Learn how Agentforce & Data Cloud help them build meaningful connections at scale.
Customer Story
OpenTable dishes out faster restaurant and diner help with Agentforce.
Powered by Data Cloud, Agentforce handles thousands of enquiries a week with speed and accuracy.
Ready to take the next step with Agentforce?
Build agents fast.
Take a closer look at how agent building works in our library.
Get expert guidance.
Launch Agentforce with speed, confidence, and ROI you can measure.
Talk to a rep.
Tell us about your business needs and we’ll help you to find answers.
