Human Rights Policy
At Salesforce, we are committed to respecting human rights throughout our business and value chain. Guided by our core value of trust, we collaborate with our stakeholders and partner organizations to promote the advancement and respect of human rights.
At Salesforce, trust is our #1 value and our operating system. In this era of agentic AI, trust continues to be propulsion. When innovation is guided by shared success, stakeholder trust, respect for human rights, ethical practices, responsible business conduct, accountability, and a deep commitment to humanity, it gives us the velocity to move fast, lead responsibly and deliver customer success.”
Sabastian NilesPresident and Chief Legal Officer, Salesforce
Our Strategy
We embed respect for human rights into our governance, decision-making, and business practices. Anchored in the UN Guiding Principles on Business and Human Rights (UNGPs), our approach includes maintaining and evolving our Human Rights Policy, conducting ongoing human rights due diligence to identify and mitigate potential risks, and leveraging cross-functional oversight through our Human Rights Steering Committee to drive accountability and continuous improvement.
Putting Our Commitments into Practice
Our Focus Areas
We embed human rights into our operations through strong governance, clear policies, and meaningful stakeholder engagement, with a focus on our salient human rights.
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- Office of Ethical and Humane Use
- Acceptable Use Policy
- AI Acceptable Use Policy
- Trusted AI Impact Report (FY25 , FY26 )
Grievance Mechanisms and Reporting Channels
We publicly encourage good faith reporting of alleged misconduct. Employees, contingent workers, suppliers, customers, and other stakeholders may raise concerns and questions related to discrimination, harassment, human rights, ethics, or compliance issues confidentially and, where permitted by law, anonymously, through Salesforce’s EthicsPoint reporting system. Salesforce prohibits retaliation against individuals who report concerns or who participate in investigations in good faith and is committed to reviewing and addressing reports in a timely and fair manner in compliance with local laws.
Through our policies, training, and reporting channels, Salesforce seeks to promote non-discrimination, accountability, and a culture of open communication across our operations and value chain. Salesforce complies with the German Supply Chain Due Diligence Act (Lieferkettensorgfaltpflichtengesetz – “LkSG”), including requirements to identify, address, and report on human rights and environmental risks within our operations and supply chain.
We remain committed to continuously improving our programs and advancing respect for human rights throughout our business and value chain.