See it. Dream it. Build it.

The Agentic Enterprise is expanding what’s possible — from how work gets done to how companies connect with customers and grow. Discover how Salesforce customers built real-world solutions and turned possibilities into measurable results.

Luc Paradis, VP of IT and Front Office Technology, The Adecco Group

Salesforce is like switching from a screwdriver to a power drill. Moving from coding everything to low-code or no-code speeds up time to market.

Luc Paradis
VP of IT and Front Office Technology, The Adecco Group
David Walmsley, Chief Digital and Technology Officer, Pandora

We were blown away by Agentforce right away. You get the cellophane off the software, get it installed, and it’s like, okay, that actually works.

David Walmsley
Chief Digital and Technology Officer, Pandora
Velia Carboni, CIO, SharkNinja

Agentforce takes us to a whole new level. We offer so much, and now Agentforce can help our customers navigate all of it to find exactly what they need.

Velia Carboni 
CIO, SharkNinja
Haruka Ishihara, General Manager of Customer Service, LY Corporation

Agentforce’s inherent ability to connect with CRM and MuleSoft, combined with the security layer and traceability of AI processing, made it the safest and most efficient choice for us.

Haruka Ishihara
General Manager of Customer Service, LY Corporation
Caroline Saca Langon, Senior Manager and Global Head of Revenue Technology, Uber

We’ve been able to build out lead-to-cash processes, incentive flows, and approval workflows, all within Salesforce’s flexible platform. 

Caroline Saca Langon
Senior Manager and Global Head of Revenue Technology, Uber

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FIFA and Salesforce logo and “Rewards recognition collaboration.”
Customer Story

How FIFA kept the FIFA World Cup 2026™ workforce connected with Slack

See how FIFA used Slack to coordinate tournament operations during the World Cup 2026 and is expanding workforce management for the Women's World Cup 2027.
FIFA logo and “Agentic media support.”
Customer Story

FIFA World Cup 2026™ media access made easier with Agentforce

FIFA uses Agentforce to automate media accreditation, answer journalists' questions 24/7, and lay the foundation for personalized fan experiences.
Official FIFA World Cup 2026 Supporter logo alongside the Salesforce cloud emblem on a light blue gradient background.
Customer Story

FIFA brings unforgettable FIFA World Cup 2026™ moments to life with Agentforce and Slack.

Learn how FIFA runs world football on Salesforce with Agentforce, Slack, and Data 360 connecting teams, fans, and tournament operations.
Takeda logo
Customer Story

Takeda turns medical complexity into trusted clarity with Agentforce

See how Takeda uses Agentforce to synthesize more than 3,100 medical documents and handle 25,000 HCP requests with trusted, citation-backed responses.
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Customer Story

AT&T aims to take the hassle out of in-store phone upgrades with Agentforce

AT&T uses Agentforce, Data 360 and MuleSoft to give retail experts real-time customer context and personalized recommendations.
Siemens logo and “Agentic B2B orders”
Customer Story

Siemens simplifies complex customer journeys with Commerce Cloud

See how Siemens uses Salesforce Commerce Cloud to power personalized B2B buying experiences and process up to $10B in annual GMV.
Siemens logo and “Agentic sales leads”
Customer Story

Siemens takes lead response from days to minutes with Agentforce

Siemens uses Agentforce to qualify inbound leads, connect sellers with high-intent prospects, and give 14,500+ partners personalized, on-demand guidance.
L’Oreal logo and “Agentic order status support.”
Customer Story

L'Oréal provides order status updates on demand with Agentforce

See how L'Oréal uses Agentforce to provide 24/7 order updates, verify shoppers, and seamlessly hand complex inquiries to consumer care advisors.
L’Oreal logo and “Agentic advisor assistance.”
Customer Story

L'Oréal handles consumer support cases 64% faster with Agentforce

Learn how L'Oréal uses Service Cloud and Data 360 to draft replies, validate intent, and cut case handling time by 64% for advisors across 25 brands
L’Oreal logo and “Agentic product expertise.”
Customer Story

L'Oréal makes product expertise available on demand with Agentforce

See how L'Oréal uses Agentforce to provide 24/7 AirLight Pro troubleshooting, answer product questions, and connect consumers with advisors when needed.
L’Oreal logo
Customer Story

L'Oréal speeds service with AI-generated replies and 24/7 consumer support as an Agentic Enterprise

See how L'Oréal uses Agentforce to speed consumer care, assist advisors, provide 24/7 order updates, and deliver expert product support on demand.
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Customer Story

SottoPelle Automates 100+ Hours/Month

See how SottoPelle uses Salesforce Pro Suite to centralize provider communications, automate onboarding, and save 100+ hours a month.