Salesforce Headless 360

Bring Salesforce to every agent, app, and experience.

Build faster with 60+ MCP tools and 30+ prebuilt skills to ground agents in your business logic. Scale securely with inherited governance for every agent and interface.

Build. Deploy. Govern. Anywhere.

/Build

Build with any coding agent.

Connect tools like Cursor and Claude Code directly to Salesforce with native MCPs, APIs, Skills, and CLI commands.

<Deploy>

Deploy anywhere users work.

Deploy experiences across every surface. Build once and deliver to Slack, web, mobile, and third-party apps and agents without rebuilding for every channel.

{Govern}

Govern with inherited trust and security.

Extend Salesforce with enterprise-grade trust built in. Every experience inherits identity, permissions, compliance, observability and secure real-time data access.

Integrate your AI of Choice.

Amazon Bedrock Logo
AgentExchange logo
ChatGPT Logo
Claude Logo
Cursor Logo
Gemini logo
Jasper logo
Notion logo
Perplexity logo
Microsoft Teams logo
WhatsApp logo
Windsurf logo
Amazon Bedrock Logo
AgentExchange logo
ChatGPT Logo
Claude Logo
Cursor Logo
Gemini logo
Jasper logo
Notion logo
Perplexity logo
Microsoft Teams logo
WhatsApp logo
Windsurf logo
Slackbot
ChatGPT
Claude
Gemini
Agent Exchange

Headless 360

MCP | APIs | Experience Layer | Identity | Access & Authorization | Compliance | Governance
Agentforce
Voice | Piper (SDR) | Prospecting | Operations (Regrello)
Builder | Observability | Agent Script | Atlas | Fabric
System of Agency

Create Trusted, Agentic Experiences Across Any Agent, App, or Surface.

Slack
Channels | Workflows | Huddles | Canvas
Slack Marketplace
System of Engagement

Connect Conversational Data and Workflows to Any Agent, App, or Surface.

Tableau
Visualize | Conversations | Embedded
System of Insight

Make Agentic Analytics and Insights Actionable Across Any Agent, App, or Surface.

Customer 360
Service Sales Platform Marketing Industries Commerce Revenue Management Field Service IT & HR Service Contact Center
System of Record

Connect Proven Business Context To Any Agent, App or Surface.

Data 360
MuleSoft|Informatica|CDP|Structured & Unstructured|Federated|Zero Copy|Real-time|Semantics|Knowledge Graph
System of Context

One Governed, Trusted Data Foundation for Any Agent, App, or Surface.

AI Trust Layer
OpenAI
ANTHROP\C
Gemini
LLaMA
by Meta
Mistral AI
Open Source
Hover, tap, or focus a system layer to reveal what it does

See why being agent-first means being customer-first.

Salesforce Headless 360 FAQ

Salesforce Headless 360 is an architectural transformation that exposes every capability Salesforce has built over 25 years directly as an API, a Model Context Protocol (MCP) tool, or a CLI command. It essentially makes the browser interface optional, allowing AI agents to natively plug into Salesforce's data, workflows, and business logic without a human ever needing to open a browser tab. The release includes over 60 new MCP tools, 30+ preconfigured coding skills, and a new Headless Experience Layer to support the entire agentic development lifecycle

The future of enterprise software is agentic, but traditional software was built for humans clicking through interfaces. AI agents cannot navigate user interfaces to get work done. Headless 360 bridges this gap by turning the entire platform into an open execution layer, allowing probabilistic AI agents to execute tasks directly at machine speed. Because agents need more than just intelligence. They need context, workflows, and trust. Headless 360 ensures that AI models can act on decades of accumulated business logic and security guardrails rather than just manipulating raw data.

If your business is transitioning toward an "Agentic Enterprise" and wants to deploy autonomous AI agents, leveraging Headless 360 is highly critical. However, this does not mean your human employees have to stop using Salesforce's traditional interfaces. Lightning components and browser experiences are not going away. Instead, Headless 360 provides total architectural flexibility, allowing you to meet your customers and employees wherever they work, whether that is in a traditional browser, through voice, or via an AI agent in Slack.

Total Flexibility to Build Any Way You Want: Developers can use their preferred coding agents (like Claude Code, Cursor, or Codex) and industry-standard UI frameworks (like React) to build directly on top of Salesforce without steep learning curves.

Deploy to Any Surface: The new Headless Experience Layer allows you to build an agent's UI and business logic once, and render it natively across Slack, Microsoft Teams, WhatsApp, and custom web apps without rewriting code for every device.

Enterprise-Grade Trust and Governance: Agents operating headlessly inherit all of your existing Salesforce permissions, field-level security, sharing rules, and SLA workflows, ensuring they behave securely and transparently.

Faster Time to Value: By avoiding the need to rebuild complex business logic, compliance controls, or unified data profiles from scratch, companies can deploy production-ready AI agents in a fraction of the time.