Personalization.

It’s a better experience for customers when they can find the information they need faster. Community Cloud automatically suggests connections to experts, groups, and content. Recommendations are powered by Salesforce Einstein’s machine learning and are based on individual interests, needs, and behavior.

 

Get a lot more action with a little more conversation.

Use our online customer communities to recommend groups and experts that have related interests and needs.

Present a personalized feed.

Select content — including files, articles, and topics — from across the community to deliver customized, relevant information. 

Provide a complete view of community members.

All users' profile pages show areas of interest and endorsements received for their expertise, as well as acknowledgement badges received from other members.

See what Community Cloud can do for you.

Discover how to add more community to your business.