Senior Sales Engineer, CRM Applications
Location(s):
Toronto, Canada
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Description: Salesforce.com is the enterprise cloud computing company. Our portfolio of Software-as-a-Service (SaaS) applications, including our award-winning customer relationship management (CRM), has revolutionized the ways that customers manage and share business information over the Internet. Salesforce.com has evolved from a startup founded by four people in a cramped San Francisco apartment ten years ago to a company described by Barron’s as “the fastest growing business software company in the world”. With more than 3,000 employees, over $1B in annual revenues, and over a million users worldwide, we are proud to contribute to the success of companies of all sizes, in all industries, around the globe. According to Gartner, 25% of all software will be deployed via the cloud computing model by 2011. No matter how you slice it, the future of software is cloud computing. Consider joining the cloud computing leader, Salesforce.com, and be part of the team that is creating this future.
The Senior Sales Engineer is responsible for presenting Salesforce.com's product offerings and architecture in the best light to prospects and customers, to evoke confidence in Salesforce.com's technology infrastructure, and removing all technical objections in the sales cycle. This position will support the pre-sales efforts of the mid-market sales teams. This includes understanding the needs of businesses and translating those needs into a demonstration of Salesforce.com's functional and technical capabilities and leading the technical sales strategy.
Responsibilities: - Understand the customer need and establish salesforce.com as the best solution that addresses that need
- Build and present customized demos
- Present salesforce.com's technology infrastructure, including demonstrating deep familiarity with salesforce.com hardware, software, networking and security stack
- Participate in all appropriate product, sales, and procedural training and certification to acquire and maintain the knowledge necessary to be effective in the position
- Attain quarterly and annual objectives assigned by management
- Respond effectively to RFPs
Required Skills/Experience: - B.S. Computer Science, Software Engineering, MIS or equivalent work experience
- Previous experience as a sales engineer for a CRM company
- Knowledge of related enterprise applications, relational database and web technology
- Basic programming experience in HTML and other web based technologies
- Solid oral, written, presentation and interpersonal communication skills
- Proven time management skills in a dynamic sales environment
- Ability to work as part of a team to solve technical problems in varied political environments
- Ability to travel domestically
- Must live locally
Desired Skills:
