Customization and Integration

Salesforce SFA Fits Your Business

No two companies are exactly alike. Think about everything that’s unique about your sales organization—your own processes, your unique business model, and the one-of-a-kind products and services that you sell. That's why Salesforce SFA and the included Force.com platform provide customization and integration tools to help you create a customer relationship management (CRM) experience as unique as your company.

Salesforce includes customization tools to manage your unique sales activities plus application integration capabilities that make it easier than ever to tie Salesforce to other critical business systems for organization wide sales force automation.

 
Customization

Business users get point-and-click customization tools, while developers and IT professionals have more robust, programmatic options for deeper customization, development, and integration.
Visit the platform section to learn more about customization

 
Web Services Integration

Salesforce.com's comprehensive family of integration technologies—Force.com Connect—dramatically reduces the effort associated with integration. Force.com Connect gives you proven integration with any enterprise application or system, including SAP, Oracle, Microsoft, and other third-party solutions.
Visit the platform section to learn more about integration

 
Salesforce to Salesforce

Strengthen your relationships with companies that also use Salesforce with a secure data-sharing connection between both companies. Set up connections in a matter of minutes and work more closely and securely with partners or any company or group you do business with.