Use customer data to deliver more tailored product sorts with Einstein Predictive Sort, decreasing the time customers spend looking for what they want and increasing conversion. With five simple clicks, merchandisers can turn Predictive Sort on for explicit searches (search via the search box), implicit searches (browsing in the storefront catalog), and enhanced search suggestions provided in Commerce Cloud Digital.
Reduce fulfillment shipping costs and accelerate delivery times with the powerful, optimizing algorithms in Commerce Cloud Order Management. As the hub for all order data, shared across Commerce Cloud Digital and Store, its simple customer service tools help agents manage all returns, exchanges, and updates — no matter where the order was placed.
Leverage the latest UX best-practices, data-driven design, an enhanced set of mobile APIs, and the use of a new mobile framework to optimize the mobile shopping experience with Mobile-First Reference Architecture, an architectural blueprint for site design that’s designed for both merchants and mobile shoppers.
Make smarter business decisions by tracking revenue, performance, and promotion profitability with Commerce Cloud Reports and Dashboards. Get easy-to-use dashboards that help you understand co-buying trends and give robust insight across all digital channels for everything from top-selling products down to the SKU level.