Rapid advancements in technology and globalization are propelling businesses into the Age of the Customer. Discover how Salesforce helps you create new paths to a more informed, more connected, and more demanding customer.

 

Global leaders discuss new models for leadership in the Age of the Customer.

 

How do CEOs nurture collaboration and build platforms that enable positive change? Marc Benioff hosts a star-studded luncheon with Paul Polman (Unilever), Mary Barra (General Motors), Peter Maurer (International Committee of the Red Cross), Bernard Tyson (Kaiser Permanente), will.i.am (i.am.angel).

Marc Benioff (Salesforce) writes about the new role of the CEO. Read his article "4 ways to close the inequality gap in the Fourth Industrial Revolution."

Find out how business can be a platform for change with Peter Schwartz (Salesforce), Rob Acker (Salesforce.org), and Christoph Benn (The Global Fund) at the 47th World Economic Forum Annual Meeting in Davos, Switzerland.

 

Hear from these pioneering CEOs about fueling rapid growth and shaping the future: Payal Kadakia (ClassPass), Philip Krim (Casper), Tracy Young (PlanGrid), and Linden Tibbets (IFTTT).

Find out how Marc Benioff (Salesforce), Bernard J. Tyson (Kaiser Permanente), Jean-Pascal Tricoire (Schneider Electric), and Kim Hammonds (Deutsche Bank) are using technology to lead in the Age of the Customer.

Join CEOs Mary Barra (GM) and Marc Benioff (Salesforce) as they discuss customers, technology, and the role of business today.

 
 
 

1,379 CEOs share the impact of globalization and technology on business growth, talent, trust, and society at large — from PwC’s 20th Annual Global CEO Survey.

 
 

77%

of CEOs are concerned that key skills shortages could impair their company’s growth.

 

69%

of CEOs say it’s harder for businesses to sustain trust.

 

79%

of CEOs believe technology will cause job losses over the next five years.

 

See how trailblazing CEOs are connecting with their customers in new ways.

 

Join Deborah Dugan as she talks about the Millennial mindset, empowering customers, and leveraging technology to inspire on a global level.

Get an insider’s take on how Jeff Dailey is centering Farmers Insurance around the end consumer.

 
 
 

Discover how customer expectations are shifting across sales, service, and marketing in this groundbreaking global research report. And find more data-driven insights relevant to your business below.