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With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation and create greater customer success. See how.
Customer Success with Agentforce
Customer Story
Finnair’s Finnish hospitality shines with Agentforce's 24/7 support.
80% of customer service questions are now resolved by AI agents.
Customer Story
Boat Bike Tours delivers tailored itineraries at scale with Agentforce
Always-on AI agents handle quotes and booking so staff can focus on personalised service.
Customer Story
reMarkable makes their mark with agent-first service and IT help.
With Agentforce, reMarkable delivers 24/7 customer service and employee IT support in Slack.
Pandora makes every online shopper feel like a gem with Agentforce.
AI agents help customers find the perfect jewellery and get instant answers to their questions.
Customer Story
Heathrow to ease travel and grow revenue with agent-first experiences.
See how the airport will use AI to personalize experiences for 83 million passengers per year.
Customer Story
The Adecco Group connects 1:1 with each job seeker with Agentforce.
Learn how Agentforce & Data Cloud help them build meaningful connections at scale.
Customer Success with Data 360
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Customer Story
How LY Corporation is building an Agentic Enterprise that delivers top-tier service to 107 million customers.
Executive Officer and CIO Norihiro Hattori shares how LY Corporation is scaling personalized experiences with agentic service, and how they use Slack to engage with AI and each other.
Customer Story
LY Corporation unifies support across 100 services as an Agentic Enterprise.
Learn how LY Corporation turned hundreds of systems into a unified system of work that provides fast, agentic service by chat and email powered by Agentforce.
Customer Story
Unified data unlocks global hiring at scale for the Adecco Group.
Data 360 harmonizes candidate and client details into comprehensive profiles, powering real-time KPIs, smarter matching, and cross-region visibility.
Customer Story
Agentic hiring processes help the Adecco Group deliver faster placements.
Agentforce captures job details from calls and emails, creates interview questions, drafts campaigns, and identifies top candidates in minutes instead of hours.
Customer Story
Agentic prescreening helps the Adecco Group find top candidates fast.
Agentforce engages candidates as soon as they apply, capturing key details and surfacing top matches so recruiters can prioritize the strongest fits.
Customer Story
The Adecco Group accelerates hiring worldwide as an Agentic Enterprise.
Learn how the Adecco Group uses Data 360 and Agentforce to accelerate hiring, prescreen candidates, and deliver real-time insights for faster, smarter recruiting.
Customer Story
Salesforce delivers agentic support for 15 global events with one easy-to-configure build.
Low-code and no-code AI agent configuration makes it possible to support Salesforce’s biggest events without time-consuming customization.
Customer Story
Meritage Homes drives faster conversion rates with Salesforce SPM
See how Meritage Homes used Salesforce to pivot from B2C to B2B, leveraging Sales Performance Management to unify territories, coaching, and commissions.
Customer Story
VentureCrowd: 75% Faster Agentic AI Deployment on Salesforce.
See how VentureCrowd used Agentforce 360 to slash deployment cycles by 75% and deliver secure, enterprise-grade AI agents on Australia’s leading investment platform.
Customer Story
How Flyer Club Achieved its B2B Ambitions and Increased Revenue by 30% with Salesforce
Flyer Club used Salesforce to expand into B2B, boost conversions by 10%, save 20% on lead management, and grow revenue by 30%.
Customer Story
Rare brings regenerative farming to more regions with one scalable CRM
Salesforce’s deeply unified platform connects the nonprofit’s farmer data, fundraising, and grant workflows — helping teams expand their impact and reach.
Customer Story
Rare puts crop-specific advice in each farmer’s pocket with agentic coaching
Powered by Agentforce, Agent Tierra delivers guidance on everything from soil to weather via WhatsApp to help farmers boost yields and reduce agrochemical use.
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