See it. Dream it. Build it.

The Agentic Enterprise is expanding what’s possible — from how work gets done to how companies connect with customers and grow. Discover how Salesforce customers built real-world solutions and turned possibilities into measurable results.

Luc Paradis, VP of IT and Front Office Technology, The Adecco Group

Salesforce is like switching from a screwdriver to a power drill. Moving from coding everything to low-code or no-code speeds up time to market.

Luc Paradis
VP of IT and Front Office Technology, The Adecco Group
David Walmsley, Chief Digital and Technology Officer, Pandora

We were blown away by Agentforce right away. You get the cellophane off the software, get it installed, and it’s like, okay, that actually works.

David Walmsley
Chief Digital and Technology Officer, Pandora
Velia Carboni, CIO, SharkNinja

Agentforce takes us to a whole new level. We offer so much, and now Agentforce can help our customers navigate all of it to find exactly what they need.

Velia Carboni 
CIO, SharkNinja
Haruka Ishihara, General Manager of Customer Service, LY Corporation

Agentforce’s inherent ability to connect with CRM and MuleSoft, combined with the security layer and traceability of AI processing, made it the safest and most efficient choice for us.

Haruka Ishihara
General Manager of Customer Service, LY Corporation
Caroline Saca Langon, Senior Manager and Global Head of Revenue Technology, Uber

We’ve been able to build out lead-to-cash processes, incentive flows, and approval workflows, all within Salesforce’s flexible platform. 

Caroline Saca Langon
Senior Manager and Global Head of Revenue Technology, Uber

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Crocs logo
Customer Story

Crocs’ Agentic Enterprise enables fun shopping, smart marketing, and AI-powered commerce

Discover how Crocs built Rivet with Agentforce, unified commerce and marketing, and laid the foundation for Agentforce Voice.
Crocs logo with “Agentic commerce marketing.”
Customer Story

Crocs boosts digital sales with the #1 Agentic CRM

Crocs uses Agentforce Commerce and Agentforce Marketing to connect every customer interaction, powering more relevant journeys and digital growth.
Crocs logo with “Building AI agents.”
Customer Story

How Crocs built a retail superagent with Agentforce

Learn how Crocs partnered with Rosetree and Salesforce to build Rivet, a retail superagent designed to scale across shopping, service, and voice.
Crocs logo with “Service shopping superagent.”
Customer Story

Crocs guides shoppers from discovery to support with Agentforce

See how Crocs uses Agentforce to deliver conversational shopping and customer support, helping shoppers find products, resolve issues, and buy with confidence.
Rocket Pro logo
Customer Story

Rocket Pro’s Agentic Enterprise turns unified data into timely, effective broker engagement

Rocket Pro uses Data 360 to harmonize their data and Agentforce to help account executives prioritize the right brokers and draft effective outreach.
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Customer Story

Rocket Pro powers smart, timely broker outreach with Agentforce.

See how Rocket Pro uses Agentforce to rank sales opportunities, summarize must-have data, and turn insights into effective strategies and tailored outreach.
Rocket Pro logo with an icon of a glowing iridescent pixelated cube in the lower right corner.
Customer Story

Rocket Pro's unified system of context fuels strategic engagement.

See how Rocket Pro built a unified data foundation on Data 360 that turns first- and third-party data into insights that drive more broker relationships.
Southwest logo and “Unified service”
Customer Story

Southwest Airlines® runs end-to-end on Agentforce Service

Learn how Southwest Airlines uses Agentforce Service to unify customer, employee, and business data, giving every team essential context.
Southwest logo and “Agentic self service”
Customer Story

Southwest Airlines® gives every traveler always-on service with Agentforce.

Learn how Southwest Airlines uses Agentforce to automate routine customer service, deliver instant answers, and free reps to focus on complex traveler needs.
Southwest Airlines logo
Customer Story

The Southwest Airlines® Agentic Enterprise enables legendary hospitality at scale.

See how Southwest Airlines uses Agentforce and Agentforce Service to deliver AI-powered self-service and unify operational data for fast, personalized support.
Texas Department of Public Safety logo
Customer Story

Texas Department of Public Safety delivers 24/7 licensing help with Agentforce

See how Texas DPS uses Agentforce to deliver multichannel citizen service, helping more Texans with trusted AI across chat and voice.
Agibank logo and “Superagent orchestration”
Customer Story

Agibank connects customers to the right AI agent with Agentforce

Discover how Agibank built an Agentforce superagent that connects AI agents, preserves context, and simplifies customer service at scale.