With accurate, real-time reporting from Salesforce, New Jersey Transit teams can spot trends quickly, and identify and fix train issues. They even reduced customer response time from a week to just 3 days.
More than 10 million people cross the Channel every year on Eurostar trains. Connecting London with major tourist and business destinations in France and Belgium, Eurostar’s 27 high-speed trains offer a fast, convenient, and environmentally-friendly alternative to flying.
DUFL leaders pride themselves on providing customers with an exceptional experience, a white-glove service without the luxury price tag. The company uses Sales Cloud and Service Cloud to manage accounts and track activity so it can keep current customers happy and win new customers.
Berlin, Beijing, Baghdad. There are more than 40,000 destinations that can be visited with a private chartered jet — and Victor wants to ensure its customers can reach them all, when and how they choose.
This luxury service promises its upscale customers 24/7/365 service. How? By using Salesforce to manage floods of time-sensitive requests, and coordinate with its 50,000 suppliers — from absolutely anywhere.
With the power of the world’s #1 CRM platform, transportation, travel, and hospitality industries can now provide personalized, frictionless experieneces. Transportation companies can dive into the future of freight by handling complex inquiries in real time as well as providing personalized and proactive service. Travel and hospitality can harness data to personalize travel options, infuse artificial intelligence to recommend at-the-moment experiences, and create connected guest services to ensure complete satisfaction.
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