See it. Dream it. Build it.

The Agentic Enterprise is expanding what’s possible — from how work gets done to how companies connect with customers and grow. Discover how Salesforce customers built real-world solutions and turned possibilities into measurable results.

Luc Paradis, VP of IT and Front Office Technology, The Adecco Group

Salesforce is like switching from a screwdriver to a power drill. Moving from coding everything to low-code or no-code speeds up time to market.

Luc Paradis
VP of IT and Front Office Technology, The Adecco Group
David Walmsley, Chief Digital and Technology Officer, Pandora

We were blown away by Agentforce right away. You get the cellophane off the software, get it installed, and it’s like, okay, that actually works.

David Walmsley
Chief Digital and Technology Officer, Pandora
Velia Carboni, CIO, SharkNinja

Agentforce takes us to a whole new level. We offer so much, and now Agentforce can help our customers navigate all of it to find exactly what they need.

Velia Carboni 
CIO, SharkNinja
Haruka Ishihara, General Manager of Customer Service, LY Corporation

Agentforce’s inherent ability to connect with CRM and MuleSoft, combined with the security layer and traceability of AI processing, made it the safest and most efficient choice for us.

Haruka Ishihara
General Manager of Customer Service, LY Corporation
Caroline Saca Langon, Senior Manager and Global Head of Revenue Technology, Uber

We’ve been able to build out lead-to-cash processes, incentive flows, and approval workflows, all within Salesforce’s flexible platform. 

Caroline Saca Langon
Senior Manager and Global Head of Revenue Technology, Uber

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Image features Marketing Director of National Ability Center, Jamie Starr.
Customer Story

How the National Ability Center will expand access to adaptive recreation with AI and data.

Q&A with Marketing Director Jamie Starr on using Agentforce to expand their national presence without losing their community feel.
1-800 Accountant logo
Customer Story

1-800Accountant will resolve 70% of inquiries with Agentforce.

A limitless digital workforce will provide accurate answers to tax questions around the clock.
Zota Logo
Customer Story

Zota’s investment in digital labor pays off with 30% YoY growth.

Agentforce is expected to increase the sales pipeline and resolve 180,000 cases annually.
Pearson logo
Customer Story

Pearson keeps learning on track with support from Agentforce.

Pearson uses Agentforce and Data 360 to deliver 24/7 support across chat and voice, answering 225K questions and saving $928K through autonomous service.
Endress+Hauser logo
Customer Story

With Agentforce, support from Endress+Hauser is even more precise — just like their products.

A supportive digital workforce will deliver accurate answers to over 47,500 questions a year.
Pacers Sports & Entertainment logo
Customer Story

Pacers Sports & Entertainment reaches new fan heights with Agentforce.

AI agents will use unified insights to drive loyalty and unforgettable moments for every fan.
Grupo Falabella logo
Customer Story

Grupo Falabella offers fast, convenient order support with Agentforce.

Autonomous agents provide instant answers to FAQ and order status inquiries via WhatsApp.
PepsiCo logo
Customer Story

PepsiCo builds an Agentic Enterprise with the Salesforce Platform.

A deeply unified solution for apps, data, and AI make distribution and support seamless.
Big Brothers Big Sisters of America logo
Customer Story

Agentforce helps Big Brothers Big Sisters of America change more lives

Data-driven recommendations from AI agents make it easier to find the right mentor for each kid.
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Customer Story

Agentforce resolves IT and HR questions 24/7 for Salesforce employees.

AI-powered digital labor provides on-demand support to 76,000 employees — all through Slack.
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Customer Story

Agentforce is reinventing how visitors navigate Salesforce’s websites.

An AI agent answers product and pricing questions and routes leads to reps for faster sales.
Fisher & Paykel logo
Customer Story

Fisher & Paykel delivers luxury service with Agentforce and Data Cloud.

Self-service rates will soar to 65% with AI agent-guided troubleshooting powered by unified data.