See it. Dream it. Build it.

The Agentic Enterprise is expanding what’s possible — from how work gets done to how companies connect with customers and grow. Discover how Salesforce customers built real-world solutions and turned possibilities into measurable results.

Luc Paradis, VP of IT and Front Office Technology, The Adecco Group

Salesforce is like switching from a screwdriver to a power drill. Moving from coding everything to low-code or no-code speeds up time to market.

Luc Paradis
VP of IT and Front Office Technology, The Adecco Group
David Walmsley, Chief Digital and Technology Officer, Pandora

We were blown away by Agentforce right away. You get the cellophane off the software, get it installed, and it’s like, okay, that actually works.

David Walmsley
Chief Digital and Technology Officer, Pandora
Velia Carboni, CIO, SharkNinja

Agentforce takes us to a whole new level. We offer so much, and now Agentforce can help our customers navigate all of it to find exactly what they need.

Velia Carboni 
CIO, SharkNinja
Haruka Ishihara, General Manager of Customer Service, LY Corporation

Agentforce’s inherent ability to connect with CRM and MuleSoft, combined with the security layer and traceability of AI processing, made it the safest and most efficient choice for us.

Haruka Ishihara
General Manager of Customer Service, LY Corporation
Caroline Saca Langon, Senior Manager and Global Head of Revenue Technology, Uber

We’ve been able to build out lead-to-cash processes, incentive flows, and approval workflows, all within Salesforce’s flexible platform. 

Caroline Saca Langon
Senior Manager and Global Head of Revenue Technology, Uber

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Customer Story

Rocket Pro powers smart, timely broker outreach with Agentforce.

See how Rocket Pro uses Agentforce to rank sales opportunities, summarize must-have data, and turn insights into effective strategies and tailored outreach.
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Customer Story

Rocket Pro's unified system of context fuels strategic engagement.

See how Rocket Pro built a unified data foundation on Data 360 that turns first- and third-party data into insights that drive more broker relationships.
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Customer Story

Southwest Airlines® runs end-to-end on Service Cloud

Learn how Southwest Airlines uses Service Cloud to unify customer, employee, and business data, giving every team essential context.
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Customer Story

Southwest Airlines® gives every traveler always-on service with Agentforce.

Learn how Southwest Airlines uses Agentforce to automate routine customer service, deliver instant answers, and free reps to focus on complex traveler needs.
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Customer Story

The Southwest Airlines® Agentic Enterprise enables legendary hospitality at scale.

See how Southwest Airlines uses Agentforce and Service Cloud to deliver AI-powered self-service and unify operational data for fast, personalized support.
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Customer Story

Texas Department of Public Safety delivers 24/7 licensing help with Agentforce

See how Texas DPS uses Agentforce to deliver multichannel citizen service, helping more Texans with trusted AI across chat and voice.
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Customer Story

Agibank connects customers to the right AI agent with Agentforce

Discover how Agibank built an Agentforce superagent that connects AI agents, preserves context, and simplifies customer service at scale.
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Customer Story

Agibank answers 22,500 loan status inquiries per month with Agentforce

See how Agibank uses Agentforce to automate loan status inquiries, handle 22,500 requests per month, and deliver faster service with a 75% deflection rate.
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Customer Story

Agibank autonomously qualifies warm leads with Agentforce

See how Agibank uses Agentforce to qualify warm leads, engage prospects instantly, and help sales teams focus on closing more deals.
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Customer Story

CVS Health's Agentic Enterprise gives Caremark members answers without the wait

Learn how CVS Health uses Agentforce to deliver faster self-service, unify medical and pharmacy support, and help members get answers with less effort.
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Customer Story

Close the digital divide with a cloud-based grants management system.

Learn how NTIA is working to distribute $48B in grants in fast, scalable, and transparent way.
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Customer Story

The CA Department of Motor Vehicles scales service, drives innovation. - Salesforce

See how automating workflows & replatforming infrastructure helps teams serve more people faster.