See it. Dream it. Build it.

The Agentic Enterprise is expanding what’s possible — from how work gets done to how companies connect with customers and grow. Discover how Salesforce customers built real-world solutions and turned possibilities into measurable results.

Luc Paradis, VP of IT and Front Office Technology, The Adecco Group

Salesforce is like switching from a screwdriver to a power drill. Moving from coding everything to low-code or no-code speeds up time to market.

Luc Paradis
VP of IT and Front Office Technology, The Adecco Group
David Walmsley, Chief Digital and Technology Officer, Pandora

We were blown away by Agentforce right away. You get the cellophane off the software, get it installed, and it’s like, okay, that actually works.

David Walmsley
Chief Digital and Technology Officer, Pandora
Velia Carboni, CIO, SharkNinja

Agentforce takes us to a whole new level. We offer so much, and now Agentforce can help our customers navigate all of it to find exactly what they need.

Velia Carboni 
CIO, SharkNinja
Haruka Ishihara, General Manager of Customer Service, LY Corporation

Agentforce’s inherent ability to connect with CRM and MuleSoft, combined with the security layer and traceability of AI processing, made it the safest and most efficient choice for us.

Haruka Ishihara
General Manager of Customer Service, LY Corporation
Caroline Saca Langon, Senior Manager and Global Head of Revenue Technology, Uber

We’ve been able to build out lead-to-cash processes, incentive flows, and approval workflows, all within Salesforce’s flexible platform. 

Caroline Saca Langon
Senior Manager and Global Head of Revenue Technology, Uber

Get started

Agentforce chat experience with customer rating and email emojis

Free trial

Hit the ground running with guided setup and 30 days of free access.

Salesforce dashboard with thumbs up and green checkmark emoji

Product demos

See what Salesforce can do for your business.

Salesforce pricing calculator with pie chart on mobile device

Pricing

Explore pricing that fits businesses of all sizes and industries.

Find a story that sparks your next big idea

Filter by

366 Results

No items found

L’Oreal logo and “Agentic order status support.”
Customer Story

L'Oréal provides order status updates on demand with Agentforce

See how L'Oréal uses Agentforce to provide 24/7 order updates, verify shoppers, and seamlessly hand complex inquiries to consumer care advisors.
L’Oreal logo and “Agentic advisor assistance.”
Customer Story

L'Oréal handles consumer support cases 64% faster with Agentforce

Learn how L'Oréal uses Agentforce Service and Data 360 to draft replies, validate intent, and cut case handling time by 64% for advisors across 25 brands
L’Oreal logo and “Agentic product expertise.”
Customer Story

L'Oréal provides order status updates on demand with Agentforce

See how L'Oréal uses Agentforce to provide 24/7 AirLight Pro troubleshooting, answer product questions, and connect consumers with advisors when needed.
L’Oreal logo
Customer Story

L'Oréal speeds service with AI-generated replies and 24/7 consumer support as an Agentic Enterprise

See how L'Oréal uses Agentforce to speed consumer care, assist advisors, provide 24/7 order updates, and deliver expert product support on demand.
SottoPelle Logo
Customer Story

SottoPelle Automates 100+ Hours/Month

See how SottoPelle uses Salesforce Pro Suite to centralize provider communications, automate onboarding, and save 100+ hours a month.
Specs logo
Customer Story

SPECS AR Glasses powers personalized, premium buying experiences with Agentforce

See how SPECS uses Agentforce to guide customers from product discovery to support with a connected team of specialized AI agents.
Legora logo
Customer Story

Legora’s Agentic Enterprise keeps them competitive with faster AI innovation and smarter selling

Legora uses Salesforce in Claude to speed AI innovation and bring live CRM context into Claude, helping employees create faster and sellers work smarter.
Legora logo and “Building AI skills”
Customer Story

Legora removes development bottlenecks with AIforce

Salesforce gives employees a governed data foundation to build AI skills across LLM models and innovate faster in the rapidly evolving legal AI market.
Legora logo and “Connecting CRM to Claude”
Customer Story

Legora makes Salesforce data actionable in Claude

Legora connects Agentforce Sales to Claude, giving sellers conversational access to live CRM data and customer history so they can prepare, sell, and act faster.
Crocs logo
Customer Story

Crocs’ Agentic Enterprise enables fun shopping, smart marketing, and AI-powered commerce

Discover how Crocs built Rivet with Agentforce, unified commerce and marketing, and laid the foundation for Agentforce Voice.
Crocs logo with “Agentic commerce marketing.”
Customer Story

Crocs boosts digital sales with the #1 Agentic CRM

Crocs uses Commerce Cloud and Marketing Cloud to connect every customer interaction, powering more relevant journeys and digital growth.
Crocs logo with “Building AI agents.”
Customer Story

How Crocs built a retail superagent with Agentforce

Learn how Crocs partnered with Rosetree and Salesforce to build Rivet, a retail superagent designed to scale across shopping, service, and voice.