See it. Dream it. Build it.

The Agentic Enterprise is expanding what’s possible — from how work gets done to how companies connect with customers and grow. Discover how Salesforce customers built real-world solutions and turned possibilities into measurable results.

Luc Paradis, VP of IT and Front Office Technology, The Adecco Group

Salesforce is like switching from a screwdriver to a power drill. Moving from coding everything to low-code or no-code speeds up time to market.

Luc Paradis
VP of IT and Front Office Technology, The Adecco Group
David Walmsley, Chief Digital and Technology Officer, Pandora

We were blown away by Agentforce right away. You get the cellophane off the software, get it installed, and it’s like, okay, that actually works.

David Walmsley
Chief Digital and Technology Officer, Pandora
Velia Carboni, CIO, SharkNinja

Agentforce takes us to a whole new level. We offer so much, and now Agentforce can help our customers navigate all of it to find exactly what they need.

Velia Carboni 
CIO, SharkNinja
Haruka Ishihara, General Manager of Customer Service, LY Corporation

Agentforce’s inherent ability to connect with CRM and MuleSoft, combined with the security layer and traceability of AI processing, made it the safest and most efficient choice for us.

Haruka Ishihara
General Manager of Customer Service, LY Corporation
Caroline Saca Langon, Senior Manager and Global Head of Revenue Technology, Uber

We’ve been able to build out lead-to-cash processes, incentive flows, and approval workflows, all within Salesforce’s flexible platform. 

Caroline Saca Langon
Senior Manager and Global Head of Revenue Technology, Uber

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Customer Story

SottoPelle Automates 100+ Hours/Month

See how SottoPelle uses Salesforce Pro Suite to centralize provider communications, automate onboarding, and save 100+ hours a month.
CVS Caremark logo
Customer Story

CVS Health's Agentic Enterprise gives Caremark members answers without the wait

Learn how CVS Health uses Agentforce to deliver faster self-service, unify medical and pharmacy support, and help members get answers with less effort.
Prenuvo logo
Customer Story

Prenuvo Scales Proactive Care with Agentforce Health

See how Prenuvo used Salesforce Agentforce Health to scale member experience and launch new screening services like blood testing.
Highmark logo in a white oval on a blue gradient background.
Customer Story

Highmark Cuts After-Call Work 51% with Salesforce

Discover how Highmark unified sales operations with Salesforce CRM to cut after-call work by 51% and double application volume during peak enrollment.
LaRae Bennett, Senior Director of Digital Strategy, BioIVT
Customer Story

How BioIVT built agentic research quoting that gives service reps 43% more time for high-impact work

LaRae Bennett, BioIVT’s senior director of digital strategy, explains why the time was right for Agentforce — and how clean, unified data made all the difference.
MIMIT Health logo with Unifying Patient Data subhead
Customer Story

MIMIT Health creates a trusted system of context for every patient

Data 360 unifies patient data from multiple systems, giving care teams a real-time, complete picture to guide faster, more personalized care.
MIMIT Health logo with Agentic Patient Self-Service subhead
Customer Story

Agentic self-service instantly answers FAQ for MIMIT Health patients

Agentforce draws on Data 360-unified records and knowledge articles to answer patient FAQ instantly and trigger follow-ups based on their specific care milestones.
MIMIT Health logo
Customer Story

MIMIT Health connects the full care journey as an Agentic Enterprise

MIMIT Health uses Salesforce Agentic Enterprise Architecture to unify patient data, automate tasks, and coordinate care—driving 30% higher patient satisfaction.
MIMIT Health logo and Agentforce icon
Customer Story

Agentic onboarding helps MIMIT Health turn inquiries into visits

Agentforce captures patient details, validates insurance, and schedules visits while Slack channels connect care teams with full context and next steps.
The image shows a UI of a customer profile. Under the customer profile it shows suggestions for the next best actions and to the right shows an email reminder to schedule a yearly screening.
Customer Story

UChicago Medicine shares three Data 360 segmentation tips to get it right with fast ROI.

Learn how this leading teaching hospital is launching targeted marketing campaigns that help save lives.
Andrew Chang, Chief Marketing Officer, University of Chicago Medicine
Customer Story

How UChicago Medicine made patient experience a strategic priority.

Andrew Chang shares how the UChicago School of Medicine made patient experience a strategic priority and got buy-in to do it.
Headshot of Claudia Nicholls, Chief Customer Officer, Simplyhealth
Customer Story

The future of service is human and AI

Claudia Nicholls of Simplyhealth explains why AI-and-human collaboration is the future of service and how the company is preparing for it now.