Data Cloud Ecosystem Data Cloud Ecosystem Data Cloud Ecosystem

How Data Cloud WorksData Cloud Connectivity

A open, flexible ecosystem to activate all your data.

Bring all your data together to activate on Salesforce — no matter where it lives.

Amazon Web Services
The Snowflake
Redis
Google Cloud

Activate your data lake
with Zero Copy

Zero-Copy Architecture lets you access your data where it already lives — without having to move or duplicate it. This reduces storage costs, minimises risks, and allows you to take action faster. Whether your data is on-premises or in the cloud, you can leverage it in Salesforce Data Cloud instantly, breaking down silos while maintaining full control of your data.

Work with any data format from anywhere.

Unstructured Data

ingest everything

Most businesses are sitting on a mountain of unstructured data— from emails and PDFs to audio and video files—that's hard to analyse and even harder to activate. Salesforce Data Cloud transforms this chaotic data into actionable insights, giving you a clearer picture of your customers, operations, and business needs.

Documents & Notes

Documents & Notes

Customer Conversations

Customer Conversations

Knowledge Articles

Knowledge Articles

Audio & Video

Audio & Video

Structured Data

Activate data from any source. Use a wide range of flexible connectors to handle all your structured data across your enterprise.

Salesforce Data: Native Connectors

Connect data from your Salesforce applications with native connectors that can be easily ingested and automatically mapped to your unified data model

External Apps: Pre-built Connectors

Bring in data from your favourite apps using 200+ connectors, powered natively by Data Cloud or offered through MuleSoft's Anypoint Exchange

Web & Mobile Data

Capture and use valuable data from any website or mobile application.

Ingestion API

Push data from any external system into Data Cloud. Supports bulk or streaming uploads for large volumes of data

Get the most out of Data Cloud with our best practices.

Datacloud
Blog
Learn how to unlock trapped data with Data Cloud Vector Database.
Integrations
Blog
Use Zero Copy Integrations to connect and act on your data without duplication.
Data
Trailhead
Get hands on with ingestion and modelling in Data Cloud

Ready to take the next step with Data Cloud?

Talk to an expert.

Tell us a bit more so the right person can keep in touch faster.

Request a call

Frequently Asked Questions

The core concept is a "Zero-Copy Architecture." This approach allows users to access and work with data from different sources without having to move or duplicate it, which helps maintain a single source of truth and improves data efficiency. Learn more about Zero Copy here.

The main benefit is that it eliminates the need to create redundant copies of data. This saves storage space, reduces data synchronization issues, and ensures that everyone is working with the most current information, leading to better insights and decision-making.

The solutions cover a wide range of products, including Agentforce, Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Analytics (Tableau), Slack, and the Salesforce Platform itself.

Salesforce offers industry-specific solutions that are customized to meet the unique needs of various sectors. The webpage highlights industries such as Automotive Cloud, Communications, Financial Services, Healthcare & Life Sciences, and Retail.

Yes, the website features a section dedicated to Customer Stories. It showcases how different companies, like Windham Hotels & Resorts and Air India, have successfully used Salesforce's solutions.

The webpage heavily emphasizes the role of AI, data, and connectivity as interconnected components. This suggests that AI is integrated into the platform to enhance data insights and automate processes, though specific AI features are not detailed in this summary.