Agentforce for Manufacturing
Unlock the value chain with digital labour by bringing humans and agents together on a unified platform built for the manufacturing industry.
What is Agentforce for Manufacturing?
Agentforce for Manufacturing is an agentic AI solution for manufacturing organisations that brings trusted, pre-built AI agents to every team, so your employees can improve productivity, speed up time to market and strengthen customer and channel relationships to drive operational excellence and innovation.
Building Blocks of Agentforce for Manufacturing
Industry expertise on the unique jobs-to-be-done across manufacturing businesses.
Unstructured and structured industry data across sources harmonised for right context and used through manufacturing models.
Deep industry actions that cater to manufacturing industry personas surfaced through Manufacturing Cloud.
Easy integrations with platform and third-party data to connect disparate manufacturing asset and customer data.
Get started fast with pre-built Agentforce skills and use cases for Manufacturing.
Prevent asset downtime with Agentforce.
Leverage agentic skills to proactively identify issues, schedule service appointments and send email summaries with estimates. Reduce navigation time and automate tasks to enhance proactive maintenance efficiency.
Drive operational excellence with Agentforce.
Get the latest deviations in sales agreements across products and time periods at a glance. Monitor revenue and quantity metrics across various products and schedules with the help of an AI agent.
Power smarter incentive programs with Agentforce.
Nurture better partner relationships and get deeper visibility into incentive performance with the help of an AI agent. Give your sales teams an unfair advantage with AI insights into programme progress, historical payouts and account activity.
Maximise stock efficiency with Agentforce.
Better meet customer demand with assisted inventory management search. Sales or service representatives can use natural language to search for vehicles or parts across locations with the help of an AI agent.
Build and customise manufacturing AI agents fast, for any use case.
Handle any business use case. With Agentforce, you can quickly create any agent from scratch using a wealth of manufacturing data, processes and functionality.
AI pre-built for your industry.
Start using AI for the manufacturing industry fast, without having to build anything from scratch.
Low-code tools for quick customisation.
Build customised agents with clicks not code and implement swiftly.
Built-in data security.
Take advantage of the Einstein Trust Layer for data privacy and security.
Ready to take the next step with the world's #1 AI CRM?
Start your trial.
Try Communications Cloud free for 30 days. No credit card, no installations.
Talk to an expert.
Ready to transform your communications business?
Agentforce for Manufacturing FAQs
AI agents in manufacturing are intelligent systems designed to automate and optimise various production processes. These agents use advanced algorithms and machine learning models to analyse data, predict outcomes and suggest or execute actions that enhance operational performance. For example, AI agents can monitor machinery in real-time to predict maintenance needs, which can prevent asset downtime and unexpected breakdowns. They can also adjust production schedules to match demand, inventory and resources, keeping manufacturing processes smooth and cost-effective.
Agentic AI in manufacturing refers to AI systems that act autonomously to manage and improve manufacturing processes. These systems can learn from data, adapt to new conditions and make decisions without human intervention, enhancing productivity and flexibility in manufacturing operations. By integrating agentic AI into manufacturing operations, companies can achieve higher levels of automation, efficiency and adaptability. This ultimately leads to improved product quality, reduced costs and increased competitiveness.
AI agents drive smarter operations in manufacturing by enhancing productivity, reducing operational costs and enabling predictive maintenance. AI agents speed up response to market changes, customer needs and operational shifts by automating workflows and offering real-time insights, making businesses more adaptable. They allow real-time asset tracking to reduce downtime and optimise resources. AI agents can analyse large datasets to help identify at-risk deals, anticipate customer needs and predict service issues before they occur. They can also proactively manage partner performance, minimising revenue leakage.
Agentic AI is instrumental in reimagining your manufacturing front- and middle-office processes. It automates complex commercial workflows from intelligent lead qualification and dynamic pricing to seamless order-to-cash. AI agents use data from sales agreements to predict equipment failures and enhance customer support with proactive solutions, smart routeing and efficient field technician dispatch. For partners, agentic AI offers automated onboarding, personalised training and streamlined revenue management. This leads to better decisions, improved experiences and higher efficiency.
Agentforce for Manufacturing is a specialised solution that uses AI and machine learning to enhance manufacturing operations. It integrates seamlessly with existing systems, providing real-time insights and actionable intelligence to drive efficiency and innovation in the manufacturing sector. Agentforce for Manufacturing uses advanced algorithms to generate asset telemetry insights to provide an overall asset condition status and recommend actions for predictive maintenance. It analyses sensor and machine data to spot issues early. This reduces downtime and maintenance costs and extends machinery lifespan.
Agentforce for Manufacturing offers benefits such as automated process optimisation, real-time monitoring and predictive analytics. It reduces manual labour, minimises errors and supports inventory management. By providing actionable insights, it helps manufacturers make informed decisions, leading to cost savings and improved competitiveness in the market. Agentforce for Manufacturing can automatically create quotes and work orders for asset service. It can also flag retail account deviations to help with sales planning for manufacturers.
Disclaimer: Salesforce pre-built Agentforce capabilities are constantly being enhanced based on customer feedback and may not reflect actual product details. Solutions may not be currently available, delivered on time or at all. Customers should make purchase decisions based upon solutions that are currently available.