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With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation and create greater customer success. See how.
Customer Success with Agentforce
Customer Story
Agentforce will help Formula 1 speed up service response by 80%.
Learn how F1 is driving fan growth with more personalized service for millions.
Customer Story
The Adecco Group connects 1:1 with each job seeker with Agentforce.
Learn how their agent-first approach will help them build meaningful connections at scale.
Customer Story
Capita scales high-volume recruitment with Gen AI and Agentforce.
Agentforce will help Capita transform high-volume recruiting and launch a new business line.
Stories in the Spotlight.
Customer Story
bp boosts service agent productivity with Einstein chat summaries.
bp agents swap call transcripts for Einstein chat summaries, saving an estimated 2.5-4K hours.
Customer Story
How personalisation has helped boost Heathrow’s digital revenue 30%
Heathrow Airport is flying high with greater digitalisation and personalisation.
Customer Story
Santander UK sets up businesses for global success with Salesforce.
Santander UK sets up businesses for global success with Salesforce.
Customer Story
Trading home-grown tech for a platform transforming student experience
SWPS builds a closer relationship with students with a personal touch.
Explore all our customer stories.
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Customer Story
Superdry adapts its online shopping experience to be more relevant for consumers
With Commerce Cloud, Superdry has the agility to react to trends, run promotions, and launch new brands quickly and easily.
Customer Story
Design Within Reach used customer data to turn store visits into luxury experiences.
Design Within Reach teams with Salesforce to streamline shared information, boost sales, and understand its clients better.
Customer Story
Ordering snacks? Kellogg can fill your cart for you, thanks to data.
See how data powers suggested orders and support for Kellogg’s smaller B2B customers.
Customer Story
With a strong network, the Red Cross can quickly gather hundreds of volunteers in a crisis.
Today, like many global organizations, The Red Cross sees the value of becoming social to connect more quickly and effectively than its founders could have ever dreamed possible.
Customer Story
Asana's Success Story
See how Asana uses Desk .com and RelateIQ from Salesforce to offer great customer support, track sales activity, and better leverage customer insights throughout the company.
Customer Story
BetterUp transforms lives and careers with tech from Salesforce.
BetterUp leverages the scalability and flexibility of the Salesforce platform to foster growth.
Customer Story
Bespoke identifies key decision makers by crunching oenophile data.
Bespoke Collection teams with Salesforce to help deepen long-term relationships with customers — with interest-driven content and tailored experiences.
Customer Story
Truevo makes e-commerce entrepreneurship easy with Salesforce
Find out how a multinational fintech company is making e-commerce payments more intuitive.
Customer Story
John Hancock builds a new legacy with digital experiences.
John Hancock, a financial services brand, worked with a program architect from Salesforce Success Cloud to improve digital customer experiences.
Customer Story
Financial Times transitions to a new digital readership.
The Financial Times scoops the competition in the digital age
Customer Story
Numatic Iberia supercharges sales
Leading cleaning manufacturer breaks into new markets with smarter sales, better forecasting, and richer insights
Customer Story
Room and Board's Success Story
Learn how Room & Board realized 2,900% return on investment in just one year with Predictive Intelligence. Room & Board uses Marketing Cloud’s Predictive Intelligence to power product recommendations and help create a one-to-one relationship with customer
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