Extend sales with the Salesforce Platform.
Salesforce CPQ: Configure, price, and quote software
Pardot: B2B marketing automation
Salesforce Inbox: Email productivity app with calendar integration
Partner Communities: Channel sales automation
Salesforce Essentials: Small business CRM for sales and growth
Sales Cloud Einstein: Artificial Intelligence for CRM
Lightning Dialer: Click-to-call features
Salesforce mobile: Productivity app for iOS and Android
AppExchange: Marketplace for pre-integrated apps
Extend service with the Salesforce Platform.
Field Service Lightning: Service console and tools for mobile workforce
Customer Self-Service: Digital self-service portals and communities
Mobile Messaging: Customer support via text and Facebook Messenger
Live Agent Chat: Real-time chat for sites and apps
Video Chat: 2-way support you can embed into sites and apps
Knowledge: Integrated answer management
Service Analytics: AI-powered analytics for service leaders and agents
AppExchange: World's largest pre-integrated app marketplace
Lightning: Next-gen service agent console
Salesforce IoT: Remote device monitoring and service call automation
Explore the power of Marketing Cloud.
Email Studio: Email marketing
Mobile Studio: Mobile messaging
Social Studio: Social media marketing
Advertising Studio: Digital advertising
Data Studio: Data sharing platform
Journey Builder: Consumer journey management
Salesforce DMP: Data management platform
Explore the power of communities.
Customer Self-Service: Online forums connected to your business data
Partner Relationship Management: Branded portals to connect partners with sales
Employee Engagement: Intelligent intranets to empower employees
Lightning Bolt: Quickly launch partner built industry solutions
Customer Stories: Well-known brands that are using Community Cloud
Resources: Free guided tours, analyst reports, and more
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Lightning Platform: No-code builders, pro-code tools, and enterprise services to build apps fast
Heroku: Cloud services that extend Salesforce for professional developers
Salesforce DX: Dev experience for planning, creating, testing, and deploying
Environments: Sandbox and scratch orgs for ALM
AppExchange: Business app marketplace
Mobile Dev: Tools and services to build, run, and manage mobile apps
mySalesforce: Branded mobile app designer
myEinstein: AI services for any app
myTrailhead: Customized learning with your content and branding
Salesforce IoT: Bring the power of CRM to any connected device
Shield: Security, compliance, and monitoring
Einstein Analytics: Business and app intelligence
Bolt: CRM-based communities, portals, and templates
Identity: Customer and employee access management
A forma divertida de aprender Salesforce.
Marketing Cloud, Trailhead...
Duração: 52 minutos
Daniel Hoe, Diretor de Marketing para América Latina, Salesforce
Vinicius Dias, CEO & Fundador, Canal da Peça
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